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Mobile Enterprise

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To the customer magazine

Mobile Enterprise

In 2011, a billion people will work from home or while on the move.
Today’s knowledge workers need to remain productive at all times and in all places – which calls for instant access to data and functions, and seamless collaboration with colleagues and partners. Mobile applications enable employees to make informed decisions and participate fully in business processes.

Any device, any time, any place

Armed with the right ICT solutions, employees can remain productive wherever they are – they can work at any time, with any device, and in any location.

Mobile but secure

To realize the vision of the truly mobile enterprise, one element is absolutely essential: secure, role-based access to apps and data. There have to be robust but user-friendly mechanisms in place that allow the right people to do the right things with the right information – no matter where they are. That can mean working on design drawings on a laptop, checking a balance sheet via a hotel television, or entering SAP data via a privately owned smartphone.

Real-world examples

New retail technologies

New retail technologies
App shopping at "real" future store. T-Systems tests the shopping of tomorrow.

Audi case study

Mobile Enterprise Audi
Universal integration
Audi has already made great progress when it comes to integrating its mobile staff with business processes. To enable an initial 1,500 employees in various country organizations to access emails, calendars and contacts securely via mobile end devices, the car manufacturer relies on an end-to-end managed service from T-Systems. The service provider delivers standardized devices, server operation and user support – for a monthly fixed price per user.
T-Systems’ Managed Mobility Services are extremely flexible, which means they can keep pace with the anytime, anywhere requirements of Audi. For example, users may want to print complex email attachments received via their personal devices on a printer of their choice – without having to boot up their laptop. The service scope can be easily extended with mobile support, e.g. using SAP or mobile CRM.
T-Systems’ Managed Mobility Services already work with a wide range of end devices, including Windows Mobile, Symbian and the iPhone. As well as an end-to-end ICT service level agreement, the customer benefits from a security standard that meets its company-specific requirements for mobile devices.

Papstar case study

Mobile Enterprise Papstar
Mobility at the POS
For some companies, mobility throughout the entire logistics process is essential. PAPSTAR markets disposable products made of cardboard and paper, such as disposable tableware, personal-hygiene goods and decorations, to retailers and wholesalers. And the company does not simply manufacture and ship the 6,000 items in the range. Its field staff sets up displays at the points of sale (POS), and keeps them stocked. Since last fall, they have been using barcode scanners to capture order data on-site. These devices connect to smartphones via Bluetooth.
Industry-specific applications from Deutsche Telekom enable the information collected on required items and quantities to be transmitted to PAPSTAR headquarters via mobile connections. There, a server verifies the validity of the data. The mobile data capture system is seamlessly integrated into the electronic process chain, greatly increasing the reliability and speed of stock replenishment. This rapid and high-quality service is totally paperless, eliminating the need for manual completion of forms that previously had to be faxed to headquarters for processing.

Related solutions

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