Today’s consumers want to be able to shop anytime and anywhere – whether it’s in a brick-and-mortar store or online. Shoppers are well informed about offerings and exchange ideas and opinions in social networks. The retail industry is responding to these trends by offering new communication methods, mobile shopping incentives, innovative sales channels and cutting-edge point-of-sale (POS) solutions.
T-Systems helps retailers streamline and modernize operations with Advanced POS concepts and solutions. Comprehensive ICT services and secure, reliable networks form the basis for enhancing the in-store experience and enable deployment of new sales models. Our services also enable data exchange with suppliers, automated ordering processes, up-to-date information for sales staff, data security and payment processes. In addition, T-Systems delivers support for marketing campaigns, couponing, shopping and payment via the latest mobile end devices. Our modular, standardized solutions are designed to complement each other and can be combined and tailored to meet your specific needs. They can be deployed in stand-alone shops, or rolled out across national and international retail networks.
Shaping the digital age in retail stores
Based on T-Systems’ plan, build, run model, you benefit from one-stop services, ranging from consulting, architecture design, and integration with ERP systems and SAP Retail ECC 6.0, to the provision of hardware and software, implementation, roll-out, user help desk services and Application Management and Modernization. Standardized, proven, ITIL-based (IT Infrastructure Library) methodologies support smooth project development and execution.
Moreover, deployment of the BIS (business, ICT, service) consulting methodology ensures that process, infrastructure and service needs are met throughout the project.