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The world has turned upside down!
Zero Distance - customer centricity is decisive.
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Tatjana Geierhaas
Tatjana Geierhaas
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About T-Systems

Best Practice CIO edition

Best Practice - The T-Systems customer magazine

Disruptive technologies such as cloud computing, big data, Mobility and collaboration establish customer centricity | T-Systems Zero Distance: The right IT, Cloud Computing and involving the customer as a basis for business sucess | T-Systems

Issue 01/2013

Turning markets
upside down.

Cloud, mobility and collaboration solutions help enterprises better engage with their customers. And offer stability in a world where disruptive innovators are rocking the boat.
Go to article
Zero Distance: IT brings business closer to the customer | T-Systems Customer Centricity: ICT as the business driver

Issue 01/2013

Customer Centricity: ICT as the business driver

Experton analyst Schwab: IT must recognize business imperatives and produce technical solutions to match | T-Systems Experton analyst Schwab: IT must recognize business imperatives and produce technical solutions to match | T-Systems

Issue 01/2013

Crunch time for IT providers

According to Experton analyst Wolfgang Schwab,
it is in the hands of providers to ensure the IT
of the future is proactive.
Go to article
Bahn-CIO about zero distance to customers, IT resources in the cloud and collaboration through Mobile Device Management | T-Systems Bahn-CIO about zero distance to customers, IT resources in the cloud and collaboration through Mobile Device Management | T-Systems

Issue 01/2013

Dr. Hermann Kruse, Deutsche Bahn AG

The CIO of Germany's national rail provider
Deutsche Bahn on digital customer service,
connectivity at 300 km/h and how
e-government solutions can speed up
business travel.
Go to article

Editorial

Customer Centricity: ICT as the business driver

Analyze IT

Crunch time for IT providers

CIO-Talk

Dr. Hermann Kruse, Deutsche Bahn AG

Focus

Graphic

For developers and marketers to speak the same language: Grafical transmission of business needs towards IT solutions | T-Systems

Translation aid for developers and LOBs

It is not enough for sales, marketing and HR to simply understand what their customers want. IT departments must help them translate these requirements into real-world solutions.

Highflyers

From lateral thinking to crowd-funding: Cloud Computing opens new ways for e-commerce | T-Systems

Smart young CEOs

Having a bright idea and the ability to convince investors that the market simply cannot do without it - it might not be a new approach, but it's definetly a winner.

Trendwatch

Trendwatch: Consumer-driven technologies secure success in disruptive markets | T-Systems

Market metrics

Who is habving the most success with the latest IT innovations? What makes trends such as the cloud and mobility so disruptive? And what role do consumers play? The answers in facts & figures.

Pioneer

Zero Distance: For startups, customer centricity is on of the most important criteria for sucess | T-Systems

Startup launch pad

Paul Graham's talent fo sifting through ideas and mentoring young entrepreneurs is second to none. His startup incubator has produced Dropbox and Airbnb, each now worth billions.

Automotive

Zero Distance: Virtual showroom in the care sale and intelligent apps give new dimensions and opportunities | T-Systems

Auto (R)Evolution

Online portals, virtual showrooms and a host of digital service solutions - today's carmakers are shifting their sales and marketing activities into first gear, in response to their customers demands.

Guestbook

Digital marketing is also suited for less lurid products in the B2B space | T-Systems

#B2B Tweets

Technology journalist Thomas Knüwer, owner of digital strategy consultancy kpunktnull, on social networks in the B2B space and how they are revolutionizing customer relationships.

DB Schenker

Cloud Computing from T-Systems manages Schenker's logistic data worldwide and in real-time | T-Systems

Real time, on time

The freight carrier is piloting a real-time logistics solution that provides accurate data on fuel consumption in Beijing. The goals: lower emissions and on-time delivery of all shipments.

Cartoon

Cartoon Intelligent Chip Technology – Zero Distance to the customer and to information with Big Data | T-Systems

The mind boggles

Solving the problem of being faster than the LOBs can be simpler than it seems.

Best Practices

Bombardier

T-Systems application NormMaster cares for a worldwide consistent information norm at 60 Bombardier locations | T-Systems

Central resource

T-Systems software has consolidated and centralized over two million technical standards and specifications for engineers working across five continents.

News

Important news from across the world as a PDF file  | T-Systems

News

Read the latest news from around the world

Web encounter

Computer most important invention of the last 50 years with the most positive impacts on our daily life | T-Systems

Arthur Govaert

This man knows what passion is: It is part of the fabric at food and ingredients player VION. We asked the company's CIO what he is passionate about - apart from IT.

Features

New York Fashion Week

Fashionweek: Shoppng via social media – 7 million visits to online catwalk | T-Systems

From catwalk to closet

The organizers of NY Fashionweek analyzed clicks from some 7,000,000 visits to the website to provide designers with reliable real-time indicators of their collections’ chances on the market.

The Optimizer

Big Data helps winning election campaigns: a nerd for Obama | T-Systems

President's Nerd

This man secured Barack Obama a second term in office. He and his Big Data Tool, that is Meet the Optimizer; the solution that can crunch mountains of data.

Super scanner

Big-Data Start-up: Robot to digitize and file old books | T-Systems

Digital Digest

Sofie Qidenus has developed a robot that flicks through old, often valuable books – at a rate of 2,500 pages per hour. It digitizes the content, so that anybody can access it quickly.
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