About T-Systems December 03, 2012
Desktop services for the state of Lower Saxony
Customer satisfaction excellence
"Cost savings are good; innovation is better."
T-Systems will be providing desktop services to the state of Lower Saxony for at least the next eight years. The master agreement has a volume of EUR 280 million.
Public administration offices are increasingly turning to digital modernization and increased IT system efficiency. Those were the findings of the latest "Branchenkompass 2012 Public Services" (2102 Public Services Industry Compass) published by Steria Mummert Consulting and the F.A.Z. Institute. The state of Lower Saxony is riding this pioneering trend as well and has decided to outsource its PC workstations to T-Systems.
End-to-end service for 33,000 PC workstations
Within the scope of the T-Systems Managed Workplace Services offer, the Telekom subsidiary will initially migrate 7,400 PC workstations throughout Lower Saxony as well as at the branches in Berlin and Brussels over to Windows 7 and Office 2010. The current outdated system – PCs and printers – will be replaced with new hardware and software. T-Systems will then take over standard operation. The collaboration agreement stipulates that T-Systems standardize and operate up to 33,000 desktop workstations from the state of Lower Saxony during a maximum of the next twelve years. The end-to-end service includes infrastructure and printer maintenance and service. By outsourcing its systems, the state of Lower Saxony will be able to reduce overall costs for PC workstations considerably.
The contract with the state of Lower Saxony is T-Systems' largest public sector contract for 2012 and is one of the Telekom subsidiary's top 2012 deals.
Improve internal and external communication and collaboration with UCC.
Get your operating system and Office software from the cloud.
Minimize downtime with first-level support for desktops, SAP, and other applications.
Integrate the activities of government agencies and improve services for citizens.