The use of smartphones, laptops and other mobile end-devices has grown rapidly in recent years. While sales of these end-devices are increasing steadily, the sales figures for classic desktop PCs are stagnating. Market observers are constantly talking about the so-called post-PC era, in which mobile end-devices dominate the market. It's one of the few cases where consumers and employees are driving the use of new technologies in the business environment.
There are diverse possibilities of using enterprise mobility for increasing the efficiency and productivity of a company. These effects are especially great in sales and services, where access to and real-time interaction with all relevant CRM and ERP data are enabled via mobile applications. Mobile scenarios for supporting workflows - in production, sales, HR or management reporting (e.g. dashboards) - can be profitably used. The combination of machine-to-machine communication and the possibilities of big data analyses such as predictive maintenance and enterprise mobility in particular supports the advancing digitalization to a great extent and offers previously unimaginable possibilities for improving core business.
In addition to optimizing existing business processes, intelligent use of enterprise mobility can also help develop entirely new business models and establish new business processes. And not least, the increasing use of wearables, also in the industrial environment, is permitting new business scenarios.
Easily and securely managing your heterogeneous mobility landscape
In order to administer the various end-devices and mobile operating systems in a simple and secure manner, T-Systems offers the Enterprise Mobility Management Suite (EMM Suite), where the customer can select between leading MDM technologies and service variations (MDM – Mobile Device Management).
The EMM Suite is available in three modular versions and has configuration versions for every need: SMART, FLEX and COMPLETE. The basic version SMART offers a low-cost standard set of functionalities and enables the choice between Deutsche Telekom's mobile device management solution, based on the MobileIron public cloud solution and Telekom's in-house software platform Secure App Container, offered by T-Systems as cloud service. With the FLEX solution, the basic version can be individually expanded with additional services. Deutsche Telekom manages the complete solution for customers in a private cloud. If desired, Deutsche Telekom can provide support for roll-out or take care of hardware Break and Fix. Additional services can be ordered by request. In the COMPLETE configuration version customers have a choice among the solutions MobileIron, SAP Afaria and BlackBerry® Enterprise Service 12. Included in this package are a User Help Desk, a central Deutsche Telekom contact person for all questions and an administration service. Companies can optionally order additional solutions, just like with the FLEX version. Moreover, with the COMPLETE version companies have the option of receiving the most applications in their on-premise version, with Deutsche Telekom handling the management.
New apps for business use
Together with the client, T-Systems will develop a customized process for the mobilization of business processes based on proven standards. The support ranges from the initial idea to strategic mobility consultation, app development, back-end integration and cloud operation to the associated services. According to the proven Plan-Build-Run approach, T-Systems also enables reliable usability of the apps in business use after developing within the scope of the app life cycle management.
In order to be able to offer a wide range of usable mobile end-devices and integratable applications, the Deutsche Telekom subsidiary also supports use of middleware technologies. These are operated on premise or securely in the Deutsche Telekom cloud, depending on the scenario, and allow the integration of both SAP and non-SAP applications.
T-Systems also has a comprehensive portfolio in the mobile security area, which enables and secures end-device scenarios for BYOD (Bring Your Own Device) or COPE (Company-Owned, Personally Enabled).
The offer ranges from basic protection such as mobile device management within the scope of enterprise mobility management to dual-persona concepts (clean separation of company and personal data) and voice/data encryption to high-end solution with ruggedized hardware. The individual components can be modularly combined as needed and can thus be deployed in a manner specific to the target groups.