Integrated ICT solutions – Mobility with Real ICT: Communication of the future

Mobile corporate communication live

T-Systems ensures mobile, secure access to business data. This lets companies rationalize workflows and achieve considerable cost savings.

Unified Communications packages enable users to make productive use of their applications everywhere and at all times. Instant messaging, collaboration, conferencing – no matter the service, all communication media always work seamlessly together. And that includes mobile applications as well. To do this, T-Systems integrates the application components, hardware and network elements into a continuous, customer-specific platform.

The convergent product Octopus Mobility Services, for example, bundles fixed-network and mobile telephony into a complete solution that is not tied to any specific manufacturer. That transforms every mobile phone into an extension on the telephone switchboard

The service provider ADC KRONE Services is one example of how T-Systems makes service personnel mobile, saves process costs, shortens response times and helps meet Service Level Agreements (SLA). The T-Systems coordinator maps data, users and processes for the selection and management of service personnel to enable automation of the complete dispatch function. This saves ADC KRONE Services valuable time and frees up resources. The customers benefit from greater transparency and more reliable SLA times.

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