More room to maneuver with Real ICT

IT and telecommunications are converging. T-Systems is making full use of the new opportunities, creating consistent solutions to enable businesses to satisfy the needs of their customers.

The convergence of information technology (IT) and telecommunications (TC) is increasing in speed. A new generation of solutions is coming on line that will enable businesses to strengthen their core areas of expertise and develop new business ideas. This will give them the freedom to tailor their processes more closely to the customer’s needs, making them more competitive.

This development poses many challenges to businesses. They need to adapt all IT and TC components to the changing demands of the market and their customers quickly and precisely. It is becoming more and more important to provide convergent services in a personalized way. At the same time, the costs and number of systems should be reduced on a lasting basis.

T-Systems offers customer-specific responses to these requirements with Real ICT. Cross-process Service Level Agreements enable the ICT service provider to ensure that all systems achieve the required added value. Thanks to its thorough knowledge of both worlds, T-Systems can offer the full integration of IT and TC. Users are offered greater flexibility, transparency, quality, growth, security of investment and comfort. Visitors to CeBIT can find out how to tap into these benefits on the basis of a number of sample projects.