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T-Systems has been responsible for Shell's data center operations for over a year. Looking back at the first, successful year.

T-Systems was all about high performance right from the start in its cooperation with Shell. The company raced to the head of the pack with its Dynamic Services. At the end of 2007, Shell awarded the Telekom subsidiary the IT Master Service Agreement (MSA) for operating the global infrastructure of Shell's server and storage landscape. This was a huge acknowledgement from the customer. Dynamic Services provide very flexible services to the customer based on demand. According to Shell, T-Systems is over a year ahead of its competitors with this solution.

Just like the customer had hoped, the first transition phase went smoothly. 900 Shell IT employees transferred to T-Systems and the ICTICT

Information and Communication Technology. These two terms began to be combined in the 1980s to emphasize the growing convergence between the two technologies.

service provider took charge of five data centers in Amsterdam, Houston and Cyberjaya in Malaysia. More than 120 global SAPSAP

SAP AG is a leading global provider of business software.

systems from the customer are already running on the global Dynamic Services platform in Munich. In order to be able to provide its services in more than 120 countries across the globe, T-Systems has also set up a global delivery network. During the current transformation phase, the Telekom subsidiary is streamlining and improving its customer's ICT landscape, so that Shell can significantly cut costs.

You can learn more about T-Systems' partnership with Shell in the latest issue of Best Practice, which will come out on September 23.