Online Survey Solution

Customers’ and employees’ opinions of the company, services, and products are invaluable. These can quickly and reliably be made transparent by way of online surveys. T-Systems is offering its Online Survey Solution to help you achieve this goal.

Customer satisfaction, marketing, or opinion surveys are an important tool for the strategic planning of a company. With its Online Survey Solution, T-Systems is offering a full-service professional online survey solution – from consulting to execution to evaluation of results.

The Online Survey Solution team ensures optimal implementation of the entire survey management – from the initial coordination to editing, testing, conducting the survey, 2nd level support, analyses and mailing out the reports (analysis). All from a single source.

The solution can be flexibly scaled. Even the largest surveys can easily be implemented using the Online Survey Solution which is completely browser-based. All common questions have been implemented and are available in several languages. Response controlling and help desk functions have also been integrated.

In addition, the online survey and coordination tool allows for a dynamic survey control and reply analysis as well as flexible evaluation options and data export. Interfaces with third-party systems, like ticket and personnel systems, ensure that your company can make full use of the survey potential. All data protection requirements are of course fulfilled. A flexible layout design rounds off this all-in-one solution.