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Air rescue out of the clouds
May 31, 2010
The Swiss air rescue service Rega flies 10,000 missions a year, helping the sick and injured by helicopter. The organization has extended its contract with the Deutsche Telekom subsidiary T-Systems ahead of time and now uses dynamic SAP operations.

tooltip applications are the foundation for organizing the deployment of personnel, helicopters and jets for the Swiss air rescue service. Rega uses Dynamic Services for SAP from T-Systems to be able benefit from rapid modifications to SAP capacities around the clock. “T-Systems makes resources available to us as needed and within the shortest time, and we pay only for the services we have actually used,” says François Hochstrasser, CIO at Rega.
Round-the-clock air rescue
The SAP services are operated at T-Systems' Swiss data centers in Zollikofen and Langenthal. Redundant operation guarantees the fail safety Rega needs as a 24-hour operation so that it can help accident victims quickly and unbureaucratically by air at all hours of day and night. Rega is an independent, non-profit air rescue foundation in Switzerland, headquartered at Zürich-Kloten airport. Its twelve helicopter bases have been using SAP services from T-Systems since 2003.

