Projects: Automotive

Auto manufacturers, suppliers and dealers move in the fast lane with innovative information and communications technology. A good example: The new Mini.

The second generation of the classic British small car, the Mini, is following seamlessly in the successful footsteps of its predecessor. The BMW Group acquired the marque in 2001 and sales to date are in excess of 800,000 vehicles. This makes the Mini the best-selling small car in the premium segment – a classic on four wheels.A diverse range of innovations in engine, gears, chassis, braking system, steering and engineering guarantee the highest level of driving comfort in the new Mini. The engine is started with push of a button rather than an ignition key. Numerous "Car & Key Memory" functions can memorize settings and specific driver preferences.

BMW suppliers and ICT service providers, who are fully integrated into the value chain, have played an important role in the Mini success story. An international network of partners ensures seamless processes in the areas of development, production, integration and assembly. Dortmund-based Lunke Automotive GmbH, for example, manufacturers door handles, metal connecting pieces and special trims for car interiors. In order to be able to compete on a global basis, Lunke must constantly adapt its infrastructure to the high production standards of manufacturers such as BMW. Various ISO certificates require that all movements in the inventory control system are fully digitally documented and traceable – everything from order receipt through production and administration.

Service concept of the future: SAP à la carte from T-Systems.

The appropriate solution offered by T-Systems is called Dynamic Services for SAP Applications. It ensures that all SAP service and operating performances are adapted directly to Lunke's changing requirements. The automotive supplier benefits from maximum cost transparency and savings, which are in the region of 20 to 30 percent compared to what it achieved with its previous solution.

Other suppliers have recognized how important it is for them to consistently enhance their IT strategy. Many have expanded internationally in recent years and have established branches and manufacturing sites side-by-side with major manufacturers throughout the world. To meet global demands, central servers, workstation systems and applications must develop in parallel. "The industry cannot maintain its rapid pace without modern information and communications technology,” says Hans-Jürgen Schwerhoff, responsible for international business with automotive customers at T‑Systems. “We can only network expertise in optimized business processes and achieve a real added value by linking people and technology efficiently – from the first design drawing through to perfect customer service.”

Read the full story in the printed edition.