Smart airport solutions in Jakarta

Feb 13, 2017

More than 40 operators around the world manage their airports using T-Systems Solutions. Jakarta has now also opted in favor of the software.
Airport Solutions by T-Systems in Jakarta
Dublin, Nanjing and now also Jakarta – AngkaSa Pura II, the operator of the airport that serves Indonesia’s capital, has decided to deploy the Airport Management System from T-Systems. Soekarno-Hatta International Airport, which is also called Cengkareng by Indonesians, has an annual passenger volume of around 54 million, making it the third-largest airport in Asia after Hong Kong and Singapore. It is currently 18th worldwide in the airport rankings.

Indonesia’s most important aviation hub

Soekarno-Hatta International Airport is located 20 kilometers northwest of the capital Jakarta and is considered a key hub for connecting flights between the Middle East and Australia. As the most important hub in the country, it is the main airport for all flights to numerous cities and islands in Indonesia, such as the holiday paradise of Bali. However, the airport is chronically overloaded. Even Terminal 3, which was only opened in 2011, had to handle far more passengers than originally planned after just a few years. That means close cooperation between all the parties who work at the airport there is all the more important.

Strategically important contract

More than 40 operators around the world already manage their airports using the Airport Management System from T-Systems. “This contract is of great strategic importance for us. It’s not for nothing that we fought for it and threw all of our airport expertise into the ring,” says Josef Schmitz, Vice President for Travel Solution Consulting and an airport expert at T-Systems. “We hope to capture further projects in the future, since the company in Jakarta is in charge of running 15 other airports in Western Indonesia.” T-Systems is accomplishing the project in Jakarta together with international partners. Telkom Indonesia is the principal contractor for AngkaSa Pura II. A T-Systems team from Germany, China and Singapore is providing consulting as well as developing, implementing and integrating the new Airport Management System.

Airports are a complex ecosystem

A central Airport Management System is nowadays the brain, heart and lungs of the complex ecosystem that is an airport. A large number of different cogs have to intermesh precisely so that passengers, baggage and cargo can be handled efficiently and smoothly. The Airport Management System is just as complex and multifaceted as the operations at an airport. It comprises a raft of modules for centrally managing all processes – from the taxiway, baggage handling to supplying information to departing passengers.

Real-time data enable ad-hoc decisions

The Resource Management System (RMS) module is responsible for planning counters and baggage handling. The Flight Information Display System provides passengers with real-time information on their flight on monitors and display panels. Collaborative Decision Management integrates airlines, air traffic control, the police, customs authorities, and catering, ground handling and cleaning companies. All data generated by the various components of the Airport Management System are finally presented in a consistent manner in the Airport Operational Database (AODB). This database is available to all parties involved in operations at the airport. They access real-time information, identify delays at an early stage and can thus plan their processes better. The Chinese airports Haikou-Meilan on Hainan Island and Nanjing-Lukou in the northeast of the country, for example, rely on the RMS as well as on the AODB (Airport Operational Database), with which the operator collects, processes and passes on information from all operational applications.

Fully connected end-to-end solution

The integrated Ground Handling Management System (GHAMS) gives ground handlers tools for job management, rostering and requirements calculation, while ground staff can respond quickly to changes thanks to real-time data on arrival times and taxiway number. With its Professional Airport Solutions and Services (PASS), T-Systems thus offers  an end-to-end solution – a one-stop shop for efficient airport management.

Cologne-Bonn – a smart airport

The intelligent airport goes a step further. Over the next five years, Cologne-Bonn aims to evolve into a smart airport where passengers are more satisfied and cargo processes run more efficiently thanks to digital and cloud technologies. T-Systems offers the Airport Management System from the cloud. From the check-in counters, baggage handling to the monitors, display panels, airlines, air traffic control, the police, customs authorities, and catering, ground handling and cleaning companies – all the parties involved are provided with the information they need from the cloud in real time. The central airport database, the Information Broker, resource management, luggage unloading management, flight reports and planning of the tugs for ground handling at the airport are now integrated in a central data hub at Cologne-Bonn.