Top-Provider in Social-Business-Services

Apr 20, 2018

T-Systems has assumed a leading position as a transformation leader in the study “ISG Provider Lens™ Social Business Services & Solutions 2018,” thanks to comprehensive digitization and collaboration expertise.
In the area of social business transformation, analysts of the highly respected market-research and consulting firm Information Service Group (ISG) rate the seamless social business portfolio of T-Systems and T-Systems MMS as very attractive and competitive. It is a portfolio that is designed to serve both major companies as well as small and medium-sized enterprises.

Strong partner ecosystem and best-of-breed solutions

The report focuses on chatbot integration and, above all, the broad collaboration know-how possessed by T-Systems, including advisory services, implementation and integration of brand communities. The comprehensive ecosystem of technology partners enables T-Systems/T-Systems MMS to offer best-of-breed solutions, ISG noted.

T-Systems moves to the top

Nineteen consulting firms and service providers were determined to be the most relevant in Germany as part of the social business transformation. This work involves strategic advisory services for companies for use of social business software and services, entire suites and their introduction. T-Systems is one of the top providers and has assumed a leading position in the process. The conclusion of ISG analysts: “T-Systems/T-Systems MMS remains ‘the’ German provider of social business solutions.”