Long-standing partnership

Feb 22, 2017

Deutsche Post DHL awards new major order to T-Systems.
After a long-standing partnership, Deutsche Post DHL will continue to rely on the IT expertise of T-Systems.
An uncommon occurrence in the IT industry: even after a nearly twenty-year partnership, Deutsche Post DHL will continue to rely on the IT expertise of T-Systems for another five years. The world’s leading company for logistics and mail communication therefore prematurely extended the framework contract entailing comprehensive IT services, until the end of 2022. The contract was scheduled to expire by the end of 2017. T-Systems will essentially maintain and advance the operation and further development of data center, infrastructure and network services as well as workstation systems.

IT Services since 1999

Given a time period that is virtually epic for the IT industry, it is definitely worth taking a look at the history of the partnership between both of the Bonn-based (Germany) companies, with headquarters located merely a few hundred meters apart. In May 1999, Deutsche Post DHL and Deutsche Telekom agreed to work more closely for the first time, regarding the areas of IT, network operation for the logistics and printing services. Deutsche Post DHL extended the existing IT outsourcing contract for the first time in 2004. From then on, T-Systems was also responsible for the operation and service of 55,000 computers. The contract was one of the largest outsourcing contracts awarded in Germany at that time.

Connected data centers

Another contract was signed in 2009: the world’s leading logistics and mail group commissioned T-Systems to implement the telecommunication connectivity between global data centers. Consequently, the Telekom subsidiary connected the main data line of Deutsche Post DHL's data centers in Prague (Czech Republic) and Cyberjaya (Malaysia) with the worldwide telecommunication network. Part of the contract included the rollout of a highly modern MPLS (multiprotocol label switching) network.
Just a few months later, there was an expansion of the existing collaboration via the data center, infrastructure and network services as well as the operation of workstation systems. The contract also had a duration of five years and ended in 2014. T-Systems took over the operation of 65 applications, as well as additional data center services from the previous service provider.

Cloud services and all-IP

The new major order now intends to migrate previous data center, infrastructure and network services as well as existing IT platforms of Deutsche Post DHL into the cloud. Furthermore, both partners plan to combine different network infrastructures for the data and telecommunication traffic to form a homogeneous network for language and data on an IT basis. Additional system integration services such as maintenance and development as well as security services such as CERT (comprehensive error rate testing) reports round out the contract.
“As a digital service provider, we are accompanying Deutsche Post DHL along the path from classic IT and network services to the cloud and all-IP age,” says Reinhard Clemens, member of the Deutsche Telekom Board of Management and T-Systems CEO.