A short while ago, Oliver talked about Starbucks as a dynamic out-of-office business location – albeit as a planned alternative. Sometimes, however, places like Starbucks with a reliable Wi-Fi connection can be a real haven for troubled business travelers. My vital lifeline was my iPad. I needed at least one device to hand. I had a plan. One – order a double espresso. Two – log into Starbucks Wi-Fi on my iPad. Three – set up the Jabber client for my UCC application and access the telephone client, my calendar, teleconference data, emails, etc. Voilà, my mobile emergency office was good to go faster than you can say “unified communication and collaboration”. The espresso started to take effect, and the sweat on my brow disappeared.
Communication and collaboration in today’s world has to span more than just your average working day – it has to cover out-of-the-ordinary scenarios, too. Or let’s say “dynamic” ones. Sometimes you can plan for them, sometimes you just have to be able to take action in the midst of unexpected chaos. I think “helping to boost productivity” is a very good way of putting it. What’s important here are solutions that are provided everywhere on a centralized basis and feature stringent but user-friendly security concepts. Some colleagues of mine say it’s about being able to use “any device, anywhere”. I’m sure you’ve experienced situations similar to my own when your backup device has saved your skin – that might sound a bit over the top, but I think you know what I mean.