For its market analysis "Infrastructure & Data Center/Private Cloud, Germany 2018", the Information Service Group (ISG) examined the relevant providers in the German market and positioned them in various categories. T-Systems was rated as "Leader of the Leaders" in two categories: "Managed Services & Transformation" and "Managed Hosting", both in relation to corporate customers.
The category "Managed Services & Transformation" deals with the ability of providers to offer continuous management services for data center infrastructure such as servers, storage, databases and networks. According to ISG, T-Systems is "the leading provider in Germany for large companies". The wide range of managed services is continuously being further developed and adapted to the high level required by customers.
In the "Managed Hosting" quadrant, ISG assesses providers whose stand-alone solutions enable enterprise-class hosting – based on their own data centers and IT infrastructures. T-Systems' wide range of hosting services is geared towards corporate customers and fully covers "even the most demanding expectations". It combines on-premise, private and public cloud environments with high data security and data protection.
Strengths in the area of “Managed Services and Transformation” for corporate customers:
Extensive range of managed services
Comprehensive portfolio in combination with strategic topics for the future
Extensive process, industry and operational know-how
Partnerships with many service, technology and public cloud providers
Experienced consultants for the transformation phase
Secure cloud-based solutions
Compliance with strict German data protection and compliance requirements
Strengths in the area of “Managed Hosting” for corporate customers:
Broad managed hosting portfolio – even for highly complex requirements
Four highly secure data centers with multiple certifications in Germany
Increased availability and reliability at the Biere location
15 additional, own data centers in Europe, America and Asia
Synchronous data mirroring in twin-core data centers
Extensive data security and protection
High customer satisfaction index (top 10% in Europe)