High-performance document management and transaction handling
Over 680 employees in a large town in Hesse are using modern technology daily to keep the city clean and to sustainably protect the environment.
SharePoint as an company-wide enterprise content management platform (ECM) is an innovative file management solution that includes transaction processing for both complex and ad-hoc procedures. Consistent documentation and the requirement to provide supporting documents. System of deadline management integrated seamlessly into Microsoft Outlook for better disposal site management.
Trends & drivers
High-performance document management and transaction handling with Microsoft SharePoint
New technologies for the comprehensive and continuous electronic processing of administrative tasks. Use of SharePoint as a standard solution for innovative file management including transaction processing.
Measures must be taken to comply with obligations and evidence of their performance provided. Development of file management system including structured document filing system, avoidance of media interruptions. Deadline monitoring system seamlessly integrated into Microsoft Outlook for disposal site management.
The solution & USPs
All legally binding documents such as orders from supervisory authorities and any corresponding supporting documents are stored continuously and securely at a central location – unalterable and quick to find
For each transaction, the system manages the corresponding deadlines, dates, tasks and contact person responsible
A clear traffic-light system continually indicates whether all facility (e.g. waste disposal site) obligations are being met
Sophisticated reminder system including escalation management ensures adherence to times limits
The reminder system is fully integrated in the standard user environment (Outlook)