The UCC Cloud creates agility and transparency for the integration of advanced communication and collaboration solutions.

UCC Cloud

Needs-based communication and collaboration solutions from the cloud

  • Individual customer assistance based on many years of experience
  • Fast provision and integration of standardized UCC services
  • Complete scalability and maximum cost transparency
  • Regular updates and expansions of UCC applications in the cloud

The best technologies available on the market

Unified Communication & Collaboration from the cloud facilitates the implementation of lean processes and optimal collaboration in national and international teams. Whether through state-of-the-art telephone systems, internationally available messaging, audio, video, and web conferencing systems or the provision of virtual project rooms: With a broad spectrum of best-of-breed solutions, the UCC Cloud directly helps companies boost their productivity.

The right solution for every need

To ensure vendor independence, T-Systems works with leading partners like NFON, BroadSoft (now a part of Cisco) and Cisco. This collaboration has produced differentiated packages for the UCC Cloud that each contribute to another focal point. As a result, T-Systems can offer the right service for every company size and every scenario – from international positioning and integration of external employees and partners to the use of the latest collaboration tools.

Highly secure cloud services

Services are provided quickly and easily from highly secure cloud data centers that meet all requirements for user-specific security. The major benefit: In a self-service process, all services can be quickly and easily adapted to meet the latest need. In combination with variable contract periods, this facilitates maximum agility and cost transparency.

UCC Cloud Offers

A highly functional voice solution with a focus on telephony and collaboration composed of a telecommunications system in the NFON Cloud, intelligent scheduling in the public networks of 18 countries and configuration based on an existing infrastructure for linking customer locations and T-Systems MPLS.
Total UCC functionalities as an all-round carefree package from the cloud, including unified messaging, audio and video conferencing or hosted PBX, with exceptional self-service opportunities and a central transfer to public telephone networks.
The focus here is placed on effective collaboration in a team on the basis of Cisco Webex technology, regardless of whether it involves work with smartphones, tablets, desktops or large room systems. Including end-to-end encryption and with many different integration options like Salesforce.
Whether telephony, video communications, e-mail, faxes, messaging, presence status display or social collaboration: Unified Communication and Collaboration (UCC) brings together all communications channels.


Digitization. Simply. Make It Happen: video2go for students and researchers. Campus Wi-Fi, Unified Communication and Videoconferencing at the Freie Universität Berlin.
A VoIP network for all administrative offices. The Lower Rhine Municipal Data Center (KRZN) has used VoIP to link its 10,000 employees in 43 administrative offices.
A network for all services. A voice and data network based on MPLS connects the 40,000 employees at the 80 state authorities in Schleswig-Holstein.
You no longer have to wait on hold. The insurance company SV SparkassenVersicherung has switched its voice communications to a Voice-over-IP network.

Cloud for UCC

Whether conventional landline phones, PC softphones or smartphone apps – with UCC Cloud single users or whole teams can communicate across countries and organizational borders via telephone and text chat as well as collaborate in virtual project rooms.

UCC Cloud creates agility and transparency

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The UCC Cloud flexibly provides companies with a broad range of innovative communication and collaboration solutions from the cloud. As a result, peak loads can be optimally compensated for and new jobs and players can be quickly and easily linked to the infrastructure. Capacities can be adjusted via the self-service module. This agility pays off in productivity and business success, particularly for teams with high needs for collaboration or in companies with branch and home office structures.

A contact partner for all questions

From the first moment on, T-Systems will act as your adviser who will find the right UCC Cloud solution for you – based on your company’s size as well as on the number of branches and home office work stations. Central requirements for functionality and data protection are included as well. Do optimal collaboration and customer communications require telephony with high peak loads? Do you need state-of-the-art video conferencing with file sharing? Do external employees and partners have to be brought in, possibly internationally? T-Systems provides in-depth advice to reach a joint agreement with the customer about which platform can best meet the current need.

Intensive protection for sensitive data

Furthermore, operations conducted from highly secure data centers with local redundancy ensure that all UCC Cloud services meet high data protection requirements. For selected offers, sensitive services or those requiring significant bandwidth can be provided from T-Systems’ own highly secure data centers based on need. Thanks to these options, optimal custom packages can be put together to meet customers’ particular security needs. At the same time, all updates and expansions are carried out centrally in the cloud. As a result, solutions are not only secure, but also up to date at all times.

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