Like data center operations, local area networks (LAN) play a crucial role in ensuring the stability and performance of all applications within the company. However, managing a large number of LAN ports is expensive and time-consuming. As networks continue to grow in complexity, enterprises may consider out-tasking these operations to a network provider who can deliver end-to-end LAN management with binding service levels.
As part of its Managed LAN Services offering, T-Systems assumes responsibility for all tasks relating to the active LAN components – such as initial configuration of the LAN ports and WLAN access points, management of relevant hardware and software, hardware maintenance, and rollout. This end-to-end service also includes proactive monitoring, reporting of SLA compliance and technical metrics, updates, the provisioning of worldwide on-site support during ongoing operations. T-Systems leverages the latest LAN management solutions from market-leading hardware partners.
Proactive LAN management out of T-Systems Network Operation Centers, including fault localization and resolution
LAN infrastructure with hardware, system software and licenses
End-to-end offering, comprising design, procurement and provisioning of hardware – including configuration, services and management of the entire active LAN infrastructure
Time-to-repair guaranteed by service level agreements (SLAs)
Customer portal for organizations with 500+ ports: customer self-administration (CSA) change tool for administration, online ticketing, inventory management, SLA reports and more
For users with 500+ ports: RADIUS could protect the LAN against access by unauthorized individuals in-house
For users with 3,000+ ports: additional managed services available on request, e.g. Domain Name Services (DNS) and Dynamic Host Configuration Protocol (DHCP)
Quality-of-service handling in LAN operations
Management tasks are performed on the basis of certified processes, e.g. in line with ITIL (IT Infrastructure Library)
LAN maintenance: fully trained technicians and service engineers ensure systems remain up and running – and can perform on-site repairs
Managed LAN Services
T-Systems experts discuss how local area networks can be used – and what challenges they can pose for business operations.
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The importance of corporate networks – interview with an expert
Konstantinos Maliouris (Product Manager for Managed LAN Services at T-Systems) discusses the challenges, developments and trends relating to local area networks (LAN) and the critical role that LANs play in business performance.
Should a company’s local area network (LAN) experience a fault or outage, the entire business could suddenly grind to a halt. As a growing number of ICT processes depend on this network and its components, effective LAN management has become a business-critical task – safeguarding the stability and performance of all business applications and processes. A high-performance LAN helps ensure everyday operations run smoothly.
At the same time, demand for greater network bandwidth is soaring – driven by the increasing centralization of IT, the cloud computing trend, bandwidth-heavy video applications, M2M communications and big data. Simply put, local networks are being required to deliver greater performance, stability and availability than ever before.
LAN outages impact servers, storage systems and clients. And troubleshooting is significantly more difficult in today’s complex networks, as it involves performing functional checks on diverse components and devices with extensive configuration options, including switches, servers, appliances and NAS systems. For example, since switches are responsible for routing data; they are key network hubs that need to function reliably around the clock.
Against this background, IT departments again have to focus much of their attention on managing LANs. But does it make sense to continue managing a highly complex corporate network in-house? Or would a specialist provider be better placed to operate and proactively maintain the network?
Managed network services offer a number of important benefits. For example, businesses with a large number of LAN ports and applications find that operating their networks is a growing task that ties up considerable resources. To manage a LAN environment effectively, a team of experienced experts must be on hand 24/7. With this in mind, T-Systems’ Managed LAN Services offering eases the workload of IT departments – enabling them to focus on strategic tasks. What’s more, Managed LAN Services cut both infrastructure and operational costs. A move towards managed LAN is particularly particularly important for any business looking to implement new technology such as VoIP, or to expand its infrastructure to include WLANs. Enterprises with growing network requirements or an aging infrastructure should also seriously consider this option. Within the scope of Managed LAN Services, T-Systems assumes responsibility for LAN management, deploying the latest solutions from hardware partners. Customers only pay for what they use – eliminating the need to invest in in-house IT infrastructure, and freeing IT teams from their responsibility of managing the corporate network.
T-Systems operate more than half a million LAN ports for its customers around the globe and manage local corporate networks from its own high-security data centers via secure, reliable connections. Managed LAN Services are provided on the basis of certified processes, e.g. in accordance with ITIL.
Challenges such as expanding data traffic, virtualization and cloud computing are ramping up the pressure on data center LANs – making a corresponding network infrastructure, tailored to this specific scenario, a must.