The Cloudifier is a 360-degree service for the migration of application landscapes to cloud platforms operated by T-Systems. It comprises end-to-end service packages in a choice of standardized sizes (XS–XL), at fixed prices with an industrialized approach. During the design phase, legacy applications are tested to identify strengths and weaknesses. During the transformation phase, applications are cloud-enabled, harmonized and migrated. During the operation phase, T-Systems assumes responsibility for operations, via an on-premises, hybrid or multi-cloud solution. Experience with over 250 international projects has shown that businesses can transfer approximately two-thirds of their applications to the cloud. This increases the stability and efficiency of their IT systems, while cutting maintenance and operating costs – and freeing up resources for innovation.
Can brick-and-mortar businesses survive in the Internet age? These questions hit home for Germany‘s 7,400 independent car dealers. They currently operate around 38,000 dealerships, but that number is dwindling. Now, a new answer has come from the Audi Center in Stuttgart: digitization. “By the time customers come to the showroom, they’ve already researched their desired model on the Internet,” said Aaron C. Arena, General Manager of Audi Center Stuttgart in Feuerbach. A few years ago, the average new-car buyer walked into dealerships five times before closing the deal. Today, it’s only 1.4 times. That raises the stakes for each visit.
The Audi Center in Stuttgart, the largest in Europe, has therefore invested in a T-Systems Customer Experience Management (CEM) module: “Showroom Proximity”. Arena explained, “We’re starting to digitize car dealerships.” The moment customers reach the dealership door, they are invited to download the CEM app onto their smartphone. The app steers them through the showroom. As they approach each car on the sales floor, an “iBeacon” device in the vehicle beams information onto their smartphone via Bluetooth. They can download vehicle data, product images and videos from the cloud onto their smartphone with a single click. Customers don’t just see technical details and upgrade options. “They also see special financing offers and sales promotions,” said Arena. Customers can save the information and compare it at their leisure once they get home. Dealers, for their part, know exactly what models visitors looked at, and they can provide specific information or suggest a test drive or one-on-one consultation to prospects who have provided their contact details. There’s another benefit, too. The system is available outside regular dealership hours, on Sundays and holidays, for example, and at showroom windows. T-Systems engineered the Customer Experience Management (CEM) solution with the Stuttgart Audi Center and developed the interface for software and vehicle data so it would specifically address auto dealers’ needs. It now plans to extend the module to include used-car sales and auto service.
Effective cyber protection is the only way for connected cars to travel safely on the data superhighway. To address this concern, T-Systems and Deutsche Telekom have developed an end-to-end security solution
Wolfram Müller, CIO at Europe’s largest container terminal operator, talks about cybersecurity in the Internet of Things, 99.8 percent IT performance and the advantages of having a “spider in the web”.