Issue 03/2018

The Digital Twin

Digital twins – virtual replicas of real things, such as manufacturing plants or systems – are an almost graphic example of how AI has been supporting our manufacturing, operations, and service processes as well as increasing efficiency for some time.
Adel Al-Saleh, CEO of T-Systems
Editorial

Coupling virtual and real worlds requires rules

Customer relationships without collaboration are a thing of the past – for example in terms of developing solutions that bring companies and customers closer together. Which can already be seen in some ways today: Artificial intelligence (AI) will play a pivotal role.

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Focus

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C-Level Talks

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Transformation
Digital transformation at Uniper: CIO Damian Bunyan talks about discovering new business models.

CIO-Talk with Uniper

Damian Bunyan, CIO of the energy company Uniper, on paths to new business models and the “employee role” of service providers.

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E-Commerce
Digital transformation in retail: Dr. Robert Zores, CTO at REWE digital, interviewed by T-Systems.

CTO Talk with REWE digital

Dr. Robert Zores, CTO of the commercial start-up REWE digital, on newcomers and discontinued models in the shopping habits of retail customers.

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Role of king
Digitization in the insurance industry: Interview with Heiko Scholz, CMO at Barmenia Versicherungen.

CMO Talk with Barmenia

Heiko Scholz, CMO of Barmenia Versicherungen, on how the customer is king when developing innovative insurance products.

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Experts

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Essay
Digital doppelgangers and autonomy in the virtual world: an essay by media sociologist Prof. Dr. Oliver Zöllner.

Obsession with control

Media sociologist Professor Oliver Zöllner on data traces on the web and the logic behind putting digital shadows on a short leash.

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Pioneer
The digital twin revolutionizes the Industry 4.0: Dr. Michael Grieves already introduced the concept in 2002.

Paternity established

Did he discover it or invent it? It doesn’t matter. In any case, Dr. Michael Grieves is, for all intents and purposes, the digital twin’s “daddy”.

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Product development
Digital product development is the focus of Prof. Arun Nagarajah's research at the University of Duisburg-Essen.

Root cause analysis

Professor Arun Nagarajah studies how digital twins unerringly get to the bottom of errors.

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Best Practices

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WIBank
Digital workflows for fund management: The German state of Hesse manages subsidy applications via an SAP-based cloud solution.

Field work in the cloud

Wirtschaftsbank Hessen lets software plow the often-impenetrable jungle of farming subsidies.

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Mönninghoff
The digital value chain at Mönninghoff is based on sensors and smart products.

Translation assistance

A basic IoT structure allows the most varied machines to speak the same language.

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Barmenia Versicherungen
Crowd-based product development shows how to optimize product ideas in line with market expectations.

Crowd Services

For product development, the insurance company uses the wisdom of the crowd.

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