E-government solutions for secure communications

E-government: digital workflows, citizen-centricity

New statutory requirements, such as Germany’s E-Government Act, rising expectations on the part of citizens and businesses, and the need for inter-agency collaboration are ramping up pressures in the public sector. These challenges can only be addressed with the help of digital transformation. To make this possible, T-Systems offers a rich portfolio of e-government solutions, and supports agencies throughout their digitization journey: with analysis and consulting, systems integration and ongoing operation and maintenance – backed by extensive experience, and robust security.

Greater efficiency, less cost pressure

T-Systems has a comprehensive e-government offering, geared to the specific processes and imperatives of the public sector. The portfolio includes E-Akte Public, E-Justice, eID management and grants management. These powerful tools help agencies to boost efficiency, and to deliver new and enhanced services for citizens and other stakeholders – despite rising cost pressures. At the same time, they guarantee the highest standards of security and data protection. In other words, T-Systems helps agencies, citizens and businesses to reap the full fruits of digitization and e-government – with solutions that can be customized to the specific needs of each organization.

E-Justice

E-Justice from T-Systems offers courts and judicial authorities powerful ICT support for all core processes, including communications and electronic records management. Moreover, all key functions are seamlessly combined on a single platform for efficient, accelerated workflows.

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Grants management

T-Systems offers a high-performance solution for managing grants and funding in the form of a platform-as-a-service. Individual tasks (such as capturing incoming applications, verification and approval) are seamlessly combined, enabling complete transparency and efficient, end-to-end workflows.

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eID-Management

Zuverlässige Authentifizierung mit dem neuen Personalausweis für rechtssichere, digitale Transaktionen

The eID Management solution from T-Systems is key to introducing innovative citizen-friendly services and end-to-end digital transformation. It supports secure, reliable user authentication, and, for example, allows businesses and members of the public to submit paperless applications electronically over the Internet.

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E-Akte Public

Harnessing the rich functionality of Microsoft SharePoint, E-Akte Public from T-Systems is the basis for simpler, faster, and better processes. This includes workflows, audit-proof archiving and seamless collaboration – all in line with all applicable legislation.

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Connected patrol car

A standardized, intuitive and secure communications platform allows police officers to perform their tasks on-the-spot – anytime, anywhere. A multifunctional PC gives them secure, reliable access to all information and applications.

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Made-to-measure solutions

Addressing specific challenges with tailor-made solutions

Standardization is essential to building processes that transcend the boundaries of individual government agencies. At the same time, a degree of customization is sometimes key to providing targeted ICT support for specialized tasks. Against this backdrop, T-Systems can develop made-to-measure solutions for a wide variety of scenarios.

Futher information upon request

References

Baden-Württemberg is Germany’s third most populous federal state, with 10.74 million residents. Its economy is one of Europe’s strongest, most competitive, and most innovative. In this spirit, the region has now introduced an electronic land register, streamlining processes at the corresponding government agency, and ensuring rapid, reliable and secure access to all facts and figures.

The challenge

A need for greater efficiency at the land registry
Access to data had to be accelerated, made more reliable and secure
A central archive with high security and availability
Systems for local capture and processing of land register data

The solution

Upgrade of state government network (LVN) from FOLIA to FOLIA/EGB
ICT support for entire land register management process, including secure, reliable data transmission and electronic signatures
Access logging for transparency and security

The customer benefits

Rapid anywhere access
More efficient processes, greater productivity
Improved services for citizens and businesses

The responsibilities of the Austrian Federal Chancellery include coordination of government policy, dissemination of information on behalf of the government, and the constitution. Within the scope of an e-justice project, the Chancellery has implemented a Web service for the conversion and archiving of legal documents.

The challenge

New federal legislation announced in print needed to be published online, with the same legal validity.
Establishment of standard technology and automatic conversion of documents to XML format

The solution

Development of an XML schema suitable for e-justice documents
Creation of a toolbox for the conversion of legal documents to XML
Microsoft Office files (Word, Excel, etc.) and other formats such PDF, JPEG, GIF, TIFF (base64 or referenced) can be embedded into the XML format

The customer benefits

Development of state-of-the-art functionality for online publication of legislation
Easier, better document processing through standardized technology
XML schema ensures that the solution is future-proof

The Catalan Ministry of Justice is responsible for the material, technological and human resources required to administer justice in Catalonia. This includes the development of information systems. Within the scope of this mission, the ministry launched a long-term digital transformation project, named e.justícia.cat, entailing the overhaul of the entire IT infrastructure.

The challenge

Modernization of the entire IT landscape within the scope of the e.justícia.cat digital transformation project
Secure access to data and services, for both internal and external stakeholders
Improved document management and archiving
Digitization of hardcopy documents
Introduction of electronic signatures

The solution

IT upgrade plan with the introduction of a modular software architecture; multi-stage project with a timeline of around ten years
Design, development and implementation of the IT systems
Hosting and management of applications, including maintenance and support
Dedicated application for online management of electronic records

The customer benefits

Faster, more efficient administrative processes
Improved services for employees, legal professionals and citizens
Time and cost savings
Better data quality, greater data consistency
Robust security through granular access rights

E-government – innovation through digitization

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E-government is about citizen-friendly services, cross-agency collaboration, and efficient digital processes. Turning this vision into reality calls for an expert partner – with corresponding knowledge of the public sector and hands-on experience of transformation projects. T-Systems has both – and the technologies to put e-government into practice. As a pioneer of cloud computing and with a rich solution portfolio for the public sector, T-Systems has the ability to help government agencies enter an entirely new digital era.

Data protection and security par excellence

If agencies, citizens and businesses are to savor the fruits of e-government to the full, the underlying IT infrastructure must be built and run to the very highest standards of security, data privacy and availability. T-Systems‘ e-government offering delivers maximum protection, complete compliance with applicable legislation, and draws on a long and successful track record in this very specific field. In fact, T-systems has more than 20,000 customers in the public sector, and has implemented encrypted communications for over 50,000 users, leveraging highly advanced digital identity management and authentication solutions.

The basis for future-proof transformation

T-Systems helps drive innovation at government agencies of many kinds by harnessing its uniquely comprehensive ICT skillset, its in-depth experience of systems integration, and its profound understanding of the public sector. With around 47,800 employees, including some 2,600 field service engineers and more than 5,000 government security-screened professionals, T-Systems has the depth and breadth of human resources to deliver on its promises. Germany-based data centers, with redundant twin-core design and exceptional scalability, combined with interfaces to SAP and Microsoft, guarantee seamless communications within and across organizational boundaries. E-government solutions from T-Systems streamline administrative tasks from end to end, and assist government agencies throughout their digital transformation journey, with a combination of standardized and customized technologies. Digitization and cloud migration projects cannot be allowed to create a bottleneck. The best solutions, implemented in the right way, offer huge and manifold opportunities: for greater efficiency, security, improved teamwork – and for pioneering, citizen-friendly services

E-Government-Solutions

State-of-the-art and secure communications in the public sector

E-government: digital workflows, citizen-centricity

Greater efficiency, less cost pressure

References

The challenge

The solution

The customer benefits

The challenge

The solution

The customer benefits

The challenge

The solution

The customer benefits

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