In order for knowledge workers to be networked and work together productively, they have to be able to exchange information and data everywhere and at any time and have mobile access to the necessary applications.
Use of smartphones, laptops and other mobile end-devices, like wearables, has grown by leaps and bounds in recent years. While sales of these end-devices are increasing steadily, the sales figures for classic desktop PCs are stagnating. Market observers are talking about the so-called post-PC era, in which mobile end-devices dominate the market. And they have also begun talking about the post-mobility era, in which wearables will make their way into business processes. It’s one of the few cases where consumers and employees are driving the use of new technologies in the business environment.
There are diverse possibilities of using enterprise mobility for increasing the efficiency and productivity of a company. These effects are especially great in the sales and service areas, where access to and real-time interaction with all relevant CRM and ERP data are made possible via mobile applications. Mobile scenarios for supporting workflows - in production, sales, HR or management reporting (e.g. dashboards) - can be profitably used. The combination of machine-to-machine communication and the possibilities of big data analyses (such as predictive maintenance and enterprise mobility) in particular supports the advancing digitalization to a great extent and offers previously unimaginable possibilities for improving core business. In addition to optimizing existing business processes, intelligent use of enterprise mobility can also help develop entirely new business models and establish new business processes. And not least the increasing use of wearables, including in the industrial environment, is permitting new business scenarios.
Easily and securely managing your heterogeneous mobility landscape
In order to administer the various end-devices and mobile operating systems in a simple and secure manner, T-Systems offers the Enterprise Mobility Management Suite (EMM Suite for short), where the customer can select between leading MDM technologies and optional service variations (MDM – Mobile Device Management).
The EMM Suite is modular and has configuration versions for every need. The basic version of EMM Suite comes with an affordable standard set of functions from the public cloud. With the next version up, the basic version can be individually expanded with additional services. Deutsche Telekom manages the complete solution for customers in a private cloud. If desired, Deutsche Telekom can provide support for roll-out or take care of hardware break and fix on site. Additional services can be ordered by request. The most extensive version lets customers choose between a variety of manufacturer solutions. Included in this package are a User Help Desk, a central Deutsche Telekom contact person for all questions and an administration service. Businesses also have the option to book additional solutions. Moreover, with this version customers have the option of receiving most of the applications in their on-premise version, with Deutsche Telekom handling the management.
New apps for business use
Together with the client, T-Systems will develop a customized process for the mobilization of business processes based on proven standards. The support spans from the initial idea to strategic mobility consultation, app development, back-end integration and cloud operation to the associated services. According to the proven Plan-Build-Run approach, T-Systems also enables reliable usefulness of the apps in business use after they have been developed within the scope of the app life cycle management.
In order to be able to securely offer a wide a range of usable mobile end-devices and integratable applications, the Deutsche Telekom subsidiary also supports use of middleware technologies. These are operated on premise or securely in the Deutsche Telekom cloud, depending on the scenario, and allow the integration of both SAP and non-SAP applications.
T-Systems also has a comprehensive portfolio in the mobile security area, which enables and secures end-device scenarios, e.g., for BYOD (Bring Your Own Device) or COPE (Company-Owned, Personally Enabled).
The offer ranges from basic protection, such as mobile device management within the scope of enterprise mobility management, to dual-persona concepts (clean separation of company and personal data) and voice/data encryption. The individual components can be modularly combined as needed and can thus be deployed in a manner specific to the target groups.