IT departments face a number of challenges that can be solved by digital workplace solutions and Workplace-as-a-Service. Modern employees want to do more and more mobile work, some by necessity. To do so, they no longer just use a PC, but also mobile devices such as smartphones and tablet PCs. They even want to capture the benefits of new workplace trends such as home office and BYOD (“bring your own device”). At the same time, companies must become more agile, setting up complete IT workplace systems for new employees and switching off unneeded ones quickly. The specialist departments require new software at short notice to perform ever-changing tasks. And despite all these demands, the IT department is expected to reduce the total cost of ownership (TCO) and guarantee the security of the IT infrastructure.
The solution requires more than just desktop virtualization. With a Workplace-as-a-Service offering companies use complete workplaces – including all applications and data – from the T-Systems private cloud. This approach lets them avoid redundant costs, for example, for software and desktop services. PAC, a consultancy, also recommends a holistic approach: "A reliable business case and payback are only guaranteed if the entire work environment is provided centrally and, at the same time, local servers and local data retention are phased out and all service processes automated as far as possible. Optimal conditions can only be achieved in an infrastructure that is optimized in its entirety."
Security is a top priority for Dynamic Workplace
Dynamic Workplace has successfully passed all three multi-stage, internal security testing processes. For example: ESARIS (Enterprise Security Architecture for Reliable ICT Services) from T-Systems. That means DWP meets the high demands for security and quality end-to-end from a service perspective. DWP also passed the PSA (Privacy & Security Assessment) by Telekom IT for security and data privacy requirements. During penetration tests, specially trained T-Systems employees from the security division attempt to hack the platform. These attempts are carried out independently, unscheduled and anonymously.
Standardize and cut costs
An optimal combination of public cloud and private cloud services in a hybrid cloud approach supports such end-to-end workplace strategies. The same applies to proprietary software (legacy applications) and standard applications such as Outlook, SAP and collaboration solutions such as SharePoint. Once the concept has been implemented, costs fall automatically in areas like service desk, server management, rollout and client hardware – although fat clients such as desktop PCs can still be used for certain employees. Inexpensive thin clients are sufficient to access the user interface and thus the applications and data. The migration of workplace systems to the cloud in the form a digital workplace also gives companies the perfect opportunity to standardize, harmonize and consolidate their IT infrastructure.