Who is T-Systems?
T-Systems North America (TSNA), a business unit of Deutsche Telekom, leading in technology, and leading in business productivity. With these aspirations, TSNA is targeting further growth. We are more than just an infrastructure company. We are a trusted companion in an increasingly complex digital world – at home and at work, anyplace, anytime. Making life easier for people and enriching it for the long term is the very essence of what we do. We connect everyone to the opportunities of now.
360-degree service
T-Systems guides customers on the way to digitalization. As a company, we offer integrated solutions for corporate customers. At this subsidiary of Deutsche Telekom, everything comes from one source: from secure operation of existing systems and conventional IT and telecommunication services to transformation into the cloud, including international networks. From demand-oriented infrastructure, platforms, and software, down to new business models and innovation projects in the Internet of Things. The basis for this is the global reach of landline and mobile communications, high-security data centers, a comprehensive cloud ecosystem with standardized platforms, worldwide partnerships, and the highest security.
Cloud service that's made in Germany
Cloud solutions securely retrieve data from a range of sources and sensors in T-Systems' data centers. Here, corporate customers use the data collected for evaluations on which to base new and existing business models. Over the years, we have built a cloud ecosystem that conforms to strict German data protection policies. It now includes around 150 partner solutions. For a long time, our goal was only aimed at making cloud sales with the private cloud (i.e. a special solution for one specific customer). In the meantime, our public cloud applications have been gaining traction.
Numerous cloud options from T-Systems come from the "House of Clouds", a high-performing data center in Biere, near Magdeburg. The data control center facilitates quick processing and evaluation, practically under one roof. Biere is known as the "Fort Knox" of data centers and has developed into a European data hub. In 2018, T-Systems completed a further expansion of the data center in Biere. Through this new expansion stage, the center now has a capacity of 150 petabytes for processing and saving cloud data.
Internet of Things: everything will be connected.
From the baby monitor to the parking space and the electricity meter to an entire production facility: all of these things not only send data to be saved in the cloud for later analysis, they also communicate with one another. In this collection of networks, cloud, IoT, and security, Deutsche Telekom and T-Systems have invested billions to equip themselves for the connected world. For this, we offer our customers quick and simple access to public and private clouds, the best network, – whether mobile or landline – and tailor-made platforms in high-security data centers, in line with German data protection policies. Moreover, we offer system integration for all technologies. In this way, new applications for industries and the public sector are always produced together with just a single contact partner.
Example: digital parking management
Smart parking is the perfect example of the cloud and networks meshing together to produce IoT real-time capability. It simplifies the search for a parking space in Hamburg: drivers can find free parking spaces using the T-Systems app, reserve them, and pay. In addition, the city and service providers have digitalized 11,000 public parking spaces. Sensors are used to communicate with drivers' smartphones and tell them where they can find a free parking space. As digitalization projects depend on scaling, Telekom Smart Parking is now offered across Germany – with great interest from cities.
Security and quality in the Internet of Things
Whether it's cloud computing, artificial intelligence, or big data – all of these technologies present entirely new requirements for IT security. In addition to this, cyber attacks on company networks and IT systems are becoming increasingly sophisticated and have developed into a huge threat to the economy. As such, data protection and security are a decisive factor for success. For this reason, Deutsche Telekom founded the "Telekom Security" department under the umbrella of T-Systems. It collects all security activities together, along with the experience of around 1,200 security experts. In this way, the Group does everything it can to protect its own IT systems and networks, as well as the data from corporate and private customers, against online attacks. Furthermore, customers, from citizens to large groups, should receive innovative security solutions. With this in mind, Telekom is continuously adapting its Magenta Security Portfolio to new requirements. Not only that, Telekom Security operates its own "Cyber Defense and Security Operation Center" (SOC) in Bonn, one of the largest and most modern of it's kind in all of Europe.
For the uninterrupted availability of systems and infrastructures, T-Systems has also developed and introduced the Zero Outage Quality Program. This is accompanied by the construction of a complete quality control ecosystem. All program partners are committed to a zero-error policy, as well as common quality management rules.
Taking advantage of the opportunities presented by digitalization with the customer
Disruptive technologies bring about entirely new requirements for IT security – not least thanks to the exponential rise in cyber crime. T-Systems controls operative business according to business fields. These four subject areas are the main focus points: connectivity, the digital world, the cloud, and security. To be more specific, this includes network services, infrastructure solutions based on public and private cloud platforms, SAP, high-security solutions for public clients, customer-specific system integration options, digitalization solutions and offers on topics like the Internet of Things, security and tolls, as well as health and smart cities. The respective business fields hold the operative responsibility starting with solution design, through specialist distribution, down to the total responsibility for delivery and customer service.
The offers are not only stand-alone, they can also be combined with one another according to different individual customer requirements. The individual portfolios also partly build on one another, like SAP solutions, for example. Not only can these be applied to public cloud portfolios, they can be applied to the infrastructure of the Managed Infrastructure Service offers too. The T-Systems company portfolio therefore offers the basis of an integrated IT services offer for our customers.
New challenges, innovative solutions
More connected devices, the "Internet of Things", and a stark increase in mobile data traffic have rendered information and communication technology increasingly important. The provision and operation of IT and telecommunication platforms therefore becomes a central factor for success that corresponds with different developments: data is no longer stored on devices, but centrally in large volumes. The use of cloud services continues to grow, which in turn increases the pressure on conventional services and their providers.
There are new challenges in the data security and protection sectors. New standards (e.g. in areas like Industry 4.0, M2M, big data, intelligent networks) are being defined and increase the benefit to the customer. However, this also produces new options for data use in the digital economy and new comprehensive business model chains (B2B2C models).
T-Systems is transforming. Five core statements characterize the change process
In the market for conventional information and communication technology, there is a huge amount of pressure in terms of competition and price. At the same time, trends open up new growth opportunities.
- We streamline processes, focus on cost-efficiency, and follow a radical make-or-buy strategy, to help with the competitiveness and profitability of conventional business.
- We use scalable platforms as a driving force for sales growth. Focus points include cloud computing, cyber security, health, the automotive industry, and other network solutions.
- We integrate value-adding partnerships with our products and solutions to establish an attractive B2B and B2B2C product portfolio.
- We guide customers through their migration from conventional IT and telecommunication systems to scalable and secure cloud solutions.
This strategic development of T-Systems is also supported by the Group strategy "Leading Telco", with its four focus points: "integrated IP networks", "exciting customers", "winning with partners", and "leading with business customers".
Integrated concepts for business growth
To ensure your company can also stay on the button, we design an integrated portfolio for you with our four constant focus points of connectivity, digitalization, cloud and infrastructure, and security.
In this way, we can support your company's transformation with high-performing assets: for a real, end-to-end, and scalable digitalization process.
Our areas of expertise represent a varied ecosystem of manufacturers and providers that can help you to build on existing technologies as a stable foundation and integrate new ones successfully. Thanks to the right orchestrations and various optimized cloud applications, we can develop individual digital solutions with you that can progress your business.
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