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ServiceNow recognizes T-Systems as worldwide emerging service provider

T-Systems is appreciated for its certification, revenue development, and outstanding client support

15. May 2023

Delivering a world-class customer experience

T-Systems International GmbH/Operational Services is proud to announce that we are the 2023 ServiceNow worldwide emerging service provider partner of the year. We are being recognized for delivering world-class customer experiences and revenue growth. This award was presented to us at the ServiceNow worldwide partner awards reception in Las Vegas, Nevada on Monday, May 15, 2023.

T-Systems’ methodical business strategy for growth

Service Now Sticker Award

The ServiceNow Global Alliances and Channel Ecosystem organization recognizes the achievements of industry-leading partners that have contributed to ServiceNow’s growth trajectory by driving successful business outcomes for joint customers. This year’s awards are based on partner performance in 2022, which is evaluated by the following key attributes: revenue contribution/growth, product line expansion and skill competencies growth, and business innovation with associated digital transformation impact.

Along with the above attributes, this award is based on the representation of innovation in its truest form. We worked with ServiceNow to create an out-of-the-box solution that complies with the German Supply Chain Due Diligence Act and collaborated with them on an electric vehicle charging assurance. T-Systems along with its subsidiary Operational Services drove the most business with the highest net-new annual contract value in emerging regions around the world and led the transformation of a public sector agency with the power of the Now Platform to accelerate employment opportunities.

T-Systems empowering customers with sustainable service automation

T-Systems supports customers with sustainable service automation and picks them up from where they are in the life cycle. We merge the current capabilities (also vertical) with our domain expertise to generate differentiating solutions (e.g. Ambika, Transparency Suite). T-Systems is the only cloud service provider in Germany that offers its customers ServiceNow SaaS solution from the Deutsche Telekom cloud data center as well as from the ServiceNow Cloud as a Managed Software Service and thus meets the needs of regulated industries.

It is a testament to the power of collaboration and the strength of our shared vision. It reminds us that our success is not only ours to celebrate, but also a reflection of the trust, support, and commitment we have towards each other.

Urs M. Krämer, Chief Commercial Officer and Board Member, T-Systems International

ServiceNow updating its worldwide affiliate program

Over the past year, ServiceNow continued to expand its global partner ecosystem and is revamping its entire partner program to focus on building intimate relationships with its partners. The new partner program is designed to help partners offer greater support to customers navigating complex digital transformation journeys. The world of work has changed, and ServiceNow recognizes the value that T-Systems and its Operational Services bring in helping customers adjust to and excel in today’s market. Membership in the ServiceNow partner program has provided T-Systems along with its subsidiary Operational Services with the tools to be equipped, enabled, and empowered to identify jointly aligned go-to-market initiatives and innovative offerings and solutions that deliver accelerated return on investment to customers and drive growth for ServiceNow.

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