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T-Systems solution for healthcare

More than a successor solution for IS-H, 30 years of experience meets innovation

Innovative further development

Were you shocked when SAP announced in 2022 that it would stop updating the IS-H patient management solution by 2027/2030 and not offer a successor?  The Asia-Pacific healthcare market is vast and rapidly growing, especially in China, where the senior citizen population increases by 10 million annually. Rising disposable incomes and a burgeoning middle class, projected to reach 3.49 billion by 2030 from 1.38 billion in 2015, are driving higher healthcare spending. The Covid-19 pandemic has further heightened the importance of healthcare, with nearly half of adults in the region willing to spend more for better health outcomes.

Government initiatives are also fueling growth. China’s Healthy China 2030 aims to double the healthcare industry to around $2.4 trillion by 2030. In India, the healthcare market has grown by over 20% in the past five years, driven by increased healthcare spending, booming pharma manufacturing, and an evolving health tech ecosystem.

How can the administration and billing of patients be managed and adapted to future needs? T-Systems Austria, in collaboration with SAP consulting specialists ATSP, aims to deliver a new, future-oriented healthcare solution based on SAP S/4HANA. This solution will combine familiar functions with smart improvements to enable innovative patient management.

System changeover challenging but rewarding

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The reliable upkeep and maintenance of processes is hardly ever as important as in hospitals. Patient care and critical business processes – such as fast, error-free patient billing – must function smoothly every day, at all times. The conversion of such an integral IT system as the patient management solution therefore poses particular challenges for you. After all, your internal staff need time for the conversion, but the timeline for this is tight. You also need to transfer individual customizations from IS-H to our successor solution in order to safeguard investments made. We take all your challenges very seriously and offer sophisticated and consistent end-to-end solutions.

Simple implementation, familiar usability, and future-oriented improvements

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With T-Systems’ healthcare solution, we provide a comprehensive alternative to IS-H, including options for migration and customisation to local specifics like billing processes. At the same time, we are taking the opportunity to improve selected functions and eliminate others that were rarely used. Our successor solution offers an optimized, slightly streamlined feature set with a high recognition value, stable data models, and almost identical usability. This enables you to achieve problem-free, personnel-friendly conversion with minimal training for your users and the IT department. This also means that the skills your IT experts have acquired over the years remain valid. New functionalities are immediately developed in the new look and feel and new technology.

A clear timeline guarantees continuity and a smooth changeover

To enable you to implement your conversion project step by step, in a fail-safe manner and on time, we offer you precisely planned conversion packages and tools for each project phase that ensure highly efficient processing with the least possible impact and lead times. Our goal: Reduce the complexity of the changeover to a minimum for you – thanks to numerous automated process support options – and avoid downtimes completely.

Do you want to take advantage of T-Systems Solution for healthcare as soon as possible? Here is our schedule, which gives you the necessary lead time and planning security for your successful conversion:

  • Step 1: Readiness Check
    We are ready for your project with our IS-H readiness check. This shows all the necessary preparatory work for a smooth conversion and serves as precise planning for the actual data conversion.
  • Step 2: Beta Version
    Our beta version is available! Together we prepare your conversion in the real system and carry out initial interface tests.
  • Step 3: Custom Code Migration
    The next step can be carried out: custom code migration. Here you define exactly which content from the existing IS-H is to be transferred to our successor solution. On request, this also includes your individual in-house developments and add-ons, which can be easily adopted and made available in our T-Systems Solution for healthcare.
  • Step 4: Data Conversion
    We are approaching the finishing line! Only the actual "data conversion" is still pending – including the migration of variable data, piloting, and rollout.
  • Fully Inclusive Solution
    Conversion successfully completed! You can use T-Systems Solution for healthcare including all updates, maintenance, and support, even after 2027.

Secure your slot for 2025 now

The slots for 2024 are already fully booked. Talk to our experts now to ensure a smooth transition for 2025!

Two strong partners guarantee top quality in software and consulting

IM-Logo-ATSP

Our successor solution, T-Systems Solution for healthcare, is the result of a close partnership between two leading, powerful and long-established players in the Austrian IT industry: T-Systems Austria and ATSP.

T-Systems Austria draws on extensive know-how from over 40 years of experience in the Austrian healthcare IT market. Our health team of around 80 experts offers state-of-the-art IT solutions for numerous hospitals and rehabilitation facilities. T-Systems has also been providing IS-H patient management country versions for Austria and Switzerland on behalf of SAP for over 25 years, along with implementations, localisations, and customisations worldwide.

As a highly specialised SAP consulting company with offices in Austria and Switzerland, ATSP partners with T-Systems Austria to ensure a smooth transition from IS-H to our successor solution. Leveraging sophisticated processes, advanced tools, and top-tier consulting, ATSP, along with T-Systems and over 40 IS-H specialists, enables a largely automated, user-friendly, and secure conversion.

In Asia-Pacific, T-Systems Singapore assumes full responsibility for localising and customising the solution for our customers, managing the migration, and providing AMS services. We look forward to working with you!

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Frequently asked questions

What activities can I start early?

Start with our Readiness Check to prepare your project in the best possible way. This check shows all the necessary preparatory work for a smooth conversion and serves as precise planning for the actual data conversion.

Do I need to have already defined my HIS strategy?

We are also happy to support you in developing your HIS strategy. Furthermore, as with the previous IS-H, we are open to a HIS.

How do I proceed if I have not yet switched to SAP S/4HANA?

No problem! We offer you in-house SAP experts who can develop an SAP S/4HANA strategy with you and support you from start to finish during the changeover.

Is SAP S/4HANA a basic requirement?

Yes, the solution is based on SAP S/4HANA and is available as an add-on.

How can I secure the resources?

Demand is currently very high. In order to ensure your resources in the best possible way, you should start planning for the Readiness Check now. We would be happy to advise you and plan your strategy together for a flawless switch.

What is the specialist committee, and will I be part of it?

The specialist committee is a network and offers the opportunity to respond more closely to customer needs. You benefit from the ability to exchange ideas with experts and others about switching to the successor solution. You will be invited automatically as soon as you have purchased at least one Readiness Check or our solution.

Does participation/voting on the specialist committee cost extra?

No, participation is free of charge.

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