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Thomson Hospital: SAP for Healthcare

A single platform solution as a foundation for value-based healthcare

The benefit: Foundation for the expansion and digital transformation

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Thanks to the single platform solution based on SAP the end-to-end integrated workflows provide full traceability, reduce administrative burden, and shorten the patient waiting time. The real-time data is the basis for a better decision making. The platform is the foundation for value-based healthcare. It improves the operational effectiveness and efficiencies.

We appreciate T-Systems for setting a solid foundation for our expansion and digital transformation that is not only scalable to meet our growing needs but also reliable and secure, too.

Nadiah Wan, Executive Director and Group CEO, TMC Life Sciences Bhd

The challenge: Enhancing patient-centricity

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The silos of data with the challenge of integration cause mistrust of data. This leads to lack of insights into clinical and hospital operations. The need to give the patient more accurate information and financial counselling was one of the reasons to implement a scalable, reliable, and secure platform. The goal is to give the patient more accurate information and financial counselling.

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The solution: Implementation of SAP ERP including healthcare modules

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T-Systems implemented the single solution covering clinical, revenue cycle management and operational functions: SAP ERP and SAP Patient Management and SAP Cerner i.s.h.med solution. This brings an optimized insight with a real-time dashboard with access to medical records, billing process and order supplies— all in one place to enable value-based care. T-Systems set up the ICT infrastructure on Azure public cloud to provide future scalability. 

All information at a glance

About Thomson Hospital Kota Damansara

Established in 2008, Thomson Hospital Kota Damansara (THKD) is the flagship hospital of TMC Life Sciences Berhad (TMCLS) with a wide array of specialties. Located in a prime alcove of Kota Damansara, THKD is well linked to Kuala Lumpur via road and also MRT. With the new MRT station (Kota Damansara) located just beside the hospital, it will be easier to reach THKD. The hospital is in close proximity to established neighbourhoods, such as Tropicana, Mutiara Damansara, Damansara Perdana, Damansara Utama and Bandar Utama.

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