Put SAP Business AI to work

SAP Business AI is SAP’s portfolio of AI capabilities embedded across its cloud applications and business processes. It combines embedded AI, SAP Joule, AI agents, and the SAP Business AI Platform with trusted enterprise data and business context. Organizations can use these capabilities to automate tasks, improve decisions and increase productivity across finance, supply chain, procurement, HR, and customer experience, while extending standard functions for specific requirements.

The Autonomous Enterprise is SAP's vision of business operations where AI continuously assists employees, automates routine decisions, and orchestrates processes across the organization. SAP Business AI provides the intelligence that enables this vision by combining embedded AI, SAP Joule, AI agents, and trusted business data. Rather than replacing people, AI augments decision-making, connects business functions, and helps organizations progressively move toward more autonomous, data-driven operations with appropriate human oversight and governance.

SAP Joule is SAP's AI assistant that enables users to interact with SAP applications using natural language. Employees can ask questions, retrieve business information, navigate applications, generate insights, and execute transactions without manually searching through multiple systems. Joule also coordinates AI agents across business functions, helping employees complete tasks faster, improve the user experience and reduce manual effort.

Yes. Companies can complement SAP's integrated AI capabilities with their own applications and AI agents. The SAP Business AI Platform provides the foundation for this and includes key functions of the SAP Business Technology Platform (SAP BTP). Joule Studio can be used to develop individual AI agents; the Generative AI Hub provides access to generative AI models. SAP Document AI supports the automated processing of business documents. Integration functions such as the SAP Integration Suite are available for connecting SAP and non-SAP systems.

T-Systems provides end-to-end SAP Business AI enablement, from jointly evaluating AI opportunities to enterprise-wide deployment and optimization. Working with customer teams, our consultants assess AI readiness, design solutions, build proofs of concept, activate SAP Joule, and AI agents, develop custom capabilities on SAP BTP, and continuously optimize AI performance.

Organizations can accelerate time-to-value by using SAP’s pre-delivered AI capabilities across its cloud applications. These industry-relevant capabilities can reduce implementation effort and enable immediate productivity improvements in areas such as financial closing, supply chain management, procurement, and maintenance. Actual time-to-value depends on the use case, data readiness, system landscape, and governance requirements. T-Systems supports adoption through joint workshops, implementation expertise and services for scaling AI initiatives.