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ServiceNow solutions

Full-lifecycle ServiceNow services, from consulting to management and sovereign solutions

How can ServiceNow accelerate digital transformation?

ServiceNow connects people, processes, data, and systems on one AI-powered workflow platform. T-Systems turns this into measurable value—from strategy, consulting, and implementation to integration, application lifecycle management, operations, and managed platform services. The result: faster services, higher automation, better employee and customer experiences, stronger control, and sovereign options for regulated industries.

Our top solutions

ServiceNow Professional Services

Expert IT support to digitalize, optimize, and scale with ServiceNow across key transformation areas.

Sovereign ServiceNow on T Cloud

Digitalize secure workflows with ServiceNow on sovereign T Cloud.

ServiceNow Application and Operations Management

Enhance your ServiceNow experience with T-Systems' Managed Services.

AMBIKA EV Charging Station Management Solution

A comprehensive solution for EV charging, station rollout, maintenance, service, and billing.

End-to-end delivery

Consulting, implementation, integration, application lifecycle management, operations and managed platform services from one partner

Proven ServiceNow expertise

A long-standing ServiceNow partnership, more than 380 certified experts, and over 100 successful customer projects support reliable delivery

Use ServiceNow as needed

Choose ServiceNow Cloud, Sovereign ServiceNow on T Cloud, or individual installation on customer’s own infrastructure where required

Perspectives that move your business forward

White paper: Digital sovereignty with ServiceNow

Know more about how companies maintain control over data and processes.

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White paper: ServiceNow standard for processes

Overcome complexity and maximize platform efficiency with AI, automation, and best practices.

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White paper: Business impact of the Supply Chain Act

Find out how companies can fulfill regulatory requirements and recognize opportunities with the ‘Supply Chain Act’.

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Flyer: We manage your ServiceNow

ServiceNow Application and Operations Management continuously supports the operations and further development of your ServiceNow application.

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Real-world results: selected success stories

A woman charges her car at a ComfortCharge charging station

Comfort Charge takes off

Groundbreaking platform for managing electrical charging infrastructure.

Syringe and bottle with Covid-19 vaccine standing on dark blue data surface

Coronavirus vaccine acid test

T-Systems is implementing a powerful vaccination management system for DRK Saxony in a very short time frame.

Insights

Porträtaufnahme von Ferri Abolhassan, Vorstand Telekom und CEO T-Systems

Expanding the Germany stack

Dr. Ferri Abolhassan, CEO of T-Systems, proudly announces, that T-Systems is now a “Sovereign Partner Cloud Provider” in Germany.

AI factory: Deutsche Telekom expands its German AI stack

T-Systems is now ServiceNow "Sovereign Partner Cloud Provider" in Germany.

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Digital transformation using ServiceNow

Harness ServiceNow to optimize operations, increase agility, and accelerate your digital transformation.

Hyperautomation: Ready for the next level?

How the integration of AI functions is giving new impetus to hyperautomation.

Ready to transform with ServiceNow?

Talk to our experts about your ServiceNow strategy, implementation, sovereign managed service or even individual installations on customers’ own infrastructure.

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ServiceNow solutions

How can ServiceNow accelerate digital transformation?