T‑Systems/OS is recognized as a leader in the 2026 ISG study for its end‑to‑end ServiceNow capabilities. The assessment highlights our strengths in secure consulting and implementation, sovereign and flexible managed services, and innovation powered by AI and industry‑specific accelerators. With deep expertise in regulated markets and GDPR-aligned delivery, we help organizations modernize ServiceNow with confidence and long‑term scalability.
ServiceNow adoption in Europe is shifting towards integrated, AI‑governed, and sovereignty‑first operating models, replacing fragmented projects with unified modernization efforts. Organizations prioritize compliance, cross‑suite orchestration, and outcome‑focused delivery to ensure safe scaling. According to the ISG Provider Lens® ServiceNow Ecosystem Partners 2026 report, T‑Systems/OS is named a leader in consulting and implementation, managed services, and innovation for its sovereign, upgrade‑safe, and scalable approach to modernization.
