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ISG Provider Lens® Microsoft AI and Cloud Ecosystem 2026 report highlights Microsoft's evolution from productivity-based solutions to AI workloads, data platforms, and agent-driven execution on Azure. As organizations adopt AI operational architectures, they need stronger governance, cost optimization and platform management. The report evaluates leading providers in Germany on their capabilities and competitiveness across the Microsoft ecosystem.
Among 60 providers evaluated, ISG named Deutsche Telekom/T-Systems a leader in all five assessed categories. It achieved the top leader position in Microsoft Productivity and Business Process Services (Large and Midmarket) and Azure Managed Services (Large and Midmarket). It was also recognized as a leader in Azure Data Transformation and AI Services. ISG notes: “Deutsche Telekom/T-Systems integrates Microsoft 365, Copilot, and Power Platform with the company’s own sovereignty, identity, and connectivity layers, positioning the portfolio for regulated enterprise environments in Germany.”