T-Systems staff meet to talk in front of a glass fronted building at sunset at company head office.
Our culture

Diversity shapes the way we act

Diversity of culture, talent and ideas

As an international company we combine a great diversity of cultures, ideas and talent. Diversity and tolerance keep a company competitive. Respect and integrity guide our behavior. We integrate a work-life balance in a challenging work environment where flexible, mobile working is welcome.
Rikke Spangenberg

VP Human Resource

Our culture & values

Diversity is a key driver for change in our corporate culture – and at the same time our contribution to true appreciation and respect in society. At the moment key issues in the Group include, above all, gender, work-life balance, age and ethnic origin.
We follow five Guiding Principles that shape the way we think and act within the Group. They represent our values and define what we stand for, how we work together and what we believe. Respect and integrity, guide our behavior and we overcome challenges with team work.

Our Guiding Principles

Customer delight and simplicity drive our action
We don't just want customers to be satisfied, but want to delight them with our services.
Respect and integrity guide our behavior
We respect our co-workers, customers, partners and suppliers. We support the success of T-Systems and Deutsche Telekom with an open, honest culture.
Team together – Team apart
We aim to discuss issues openly within the team. There has to be room for differences of opinion and for tough, controversial discussions. Once a decision has been made, however, it must be implemented thoroughly and consistently by all team players.
Best place to perform and grow
Our success is based on motivated, well-trained employees. That's why this Guiding Principle requires all management staff to recognize individual commitment and success and to promote a positive environment with opportunities for growth and development.
I am T – count on me
I stand for the T (T-Systems and Deutsche Telekom): customers, co-workers and partners can rely on me.
Culture and values at T-Systems
Social networks in the workplace foster information exchange, collaboration and learning in the Group. The TSN, our global collaboration platform, is a place for internal communication and cooperation where the Group's knowledge is gathered and shared. Networking means that our employees can resolve issues quickly, as in most cases the necessary know-how is already available within the Group. Our internal social network is a tool which helps to find the colleagues with the knowledge required. In contrast to the "real" world of work, hierarchies and organizational structures are of no importance here. So our TSN acts as an important tool for creating an adaptive organization and is one of the largest and fastest growing corporate social networks in the world, which, among other things, can be put down to the huge size of the Group.
Diversity Charter
The Diversity Charter is a corporate initiative to promote diversity in business enterprises.


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