Car dealerships face intense pressure to transform in today’s digital age. Many dealers are grappling with the complexities of system integration and data management. To stay competitive, they must implement advanced dealer management systems (DMS) that streamline processes, customer relationship management (CRM) systems to improve customer experiences, and financial systems for better accounting.
Dealerships require expert support in implementing and optimizing DMS and CRM systems. This includes training, system integration, and new product development. From initial setup and consulting to ongoing system management, our services ensure seamless implementation that boosts operational efficiency and enhances performance. Our solutions, such as CustomerOne CRM and financial accounting system FiBu, are customized for dealership needs. Our DMS products also support regulatory guidelines.
Leverage the benefits of our market-leading Dealer Management Solutions, CustomerOne, and FiBu. Each offering provides unique features to streamline your business operations.
T-Systems' DMS solutions – alphaplus, alphaX, VaudisClassic, and VaudisX – integrate key dealership operations, including service, parts, accounting, and sales. Ranked among the top dealer management solutions in Germany, our DMS centralizes customer and vehicle data, offering seamless automation and user-friendly interfaces. They easily integrate with third-party systems, ensuring secure, efficient performance while streamlining processes to drive operational excellence in a competitive market.
A robust CRM system is crucial for managing customer data and personalizing services. CustomerOne provides centralized data management, efficient lead tracking, and real-time customer engagement. By integrating with various DMS and ERP systems, it enables streamlined sales processes, improved campaign management, and enhanced customer loyalty. CustomerOne optimizes sales and service workflows, delivering personalized experiences that strengthen relationships and drive business growth.
Efficient financial accounting is essential for modern dealerships. T-Systems FiBu offers flexible solutions to streamline bookkeeping, cost accounting, and asset management. Designed for automotive dealers, FiBu automates tedious tasks, ensuring transparency and accuracy in financial data. With seamless third-party integration and expert support, FiBu helps dealerships maintain compliance, optimize processes, and gain a clear view of their financial landscape.
