The European Union – 27 member states. Due to their different histories, each member state took a different approach to collecting truck tolls. This resulted in very different technical solutions. In fact, two fundamentally different technologies are used solely to capture the movement and position data of trucks: one satellite-based (Global Navigation Satellite System – GNSS) and one microwave-based (Dedicated Short Range Communication – DSRC). The rich variety of road toll systems is also characterized by a range of billing and control processes, primarily affecting truck drivers who move across several European countries. For each country they travel in, they must install a separate on-board unit (OBU) in their trucks, conclude a separate contract with national toll operators, and accept separate invoices.
Based on the T-Systems Tolling Platform, we offer our customers a high-quality, high-availability European road toll service. The modular structure of our service permits fast and costoptimized modification of the requests and needs of our customers.
Mirka Dworschak, Managing Director, Toll4Europe
The European road toll landscape is a puzzle consisting of many national and regional toll regions and toll collection systems. While EETS helps fit the parts of this puzzle together more easily, Toll4Europe keeps track of the big picture and combines all components intelligently. The goal: to cover all of Europe with a single on-board unit. The service is already available for Austria, Belgium, Bulgaria, France, Germany, Hungary, Portugal, and Spain, along with many tunnels. Italy and Switzerland will be joining the portfolio soon, followed by the Scandinavian and (South-)Eastern European countries.
Toll4Europe has taken up the challenge of mastering the enormous complexity involved – including data, interfaces, billing processes, and the entire IT infrastructure. Each country has its own different interfaces to its billing systems and other downstream IT systems, for example. Definitions for toll regions differ in the way they classify the tolls: in some definitions, they are treated like fees, while they are considered to be like a tax in others. Some toll-charging areas provide options for third-party sales, while others do not. There are also differences in invoice layouts and enforcement. Combining all of this intelligently and using state-of-the-art technology demands a lot of experience and a wide range of expertise as a systems integrator and IT system operator. At the same time, it is important to understand the needs of the customers and offer them tailored services. This is where T-Systems comes in.
T-Systems, a subsidiary of Deutsche Telekom, revolutionized road toll collection with the introduction of satellite-based systems. As an IT and telecommunications service provider as well as an integration specialist, T-Systems brings its wide-ranging expertise in route-based and usage-related road toll recording and billing to the table for Toll4Europe. With its years of international experience, T-Systems combines the IT and telecommunications domains for electronic road toll recording. T-Systems worked with Toll4Europe to develop a toll system based on the existing T-Systems Tolling Platform that meets the different needs while complying with all defined standards. A fundamental component of this solution is the custom-developed, user-friendly OBU software for the wide variety of toll and mobility services. It is based on decades of experience in the area of complex European road toll technologies. As a majority shareholder of TollEurope, T-Systems accompanied the solution from the very start: from architecture design and development to operation and maintenance. Meanwhile, T-Systems – together with Toll4Europe – is developing additional value-added services that are increasing market attractiveness. The expertise of T-Systems guarantees a high-quality standard in terms of collecting the toll as well as a seamless toll operation. As a result, the EETS service provider Toll4Europe has a partner that is a pioneer in European road tolls – with many years of experience in this area.
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