The Tarragona City Council in Spain has decided to move away from outdated IT, isolated storage silos, and vertical processes and to start on a path to digitalization that will enable it to improve service delivery and process design, as well as achieve greater transparency, interoperability, and citizen satisfaction. This will improve efficiency, collaboration and quality of service not only for citizens, but also for the more than 1,000 employees. Tarragona is an important port city in the northeast of the Spanish region of Catalonia that is home to a population of around 130,000. The municipality is relying on T-Systems' expertise to manage the transition. The project is based on TAO, T-Systems' service offering for public administration, and T-Systems' private cloud. This solution will consolidate the different vertical domains and simplify the technological infrastructure of the municipality.
The focus for the eight years to come will be on the analysis, development, and monitoring of solutions.