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Healthcare innovation through cloud transformation

Migration of SAP and non-SAP systems to Azure for a leading healthcare provider in Indonesia

Migration from SAP and non-SAP systems to Azure

A leading healthcare provider in Indonesia successfully migrated its complex SAP and non-SAP systems from a legacy data center to Microsoft Azure in just three months with T-Systems. The transformation delivered 99.9 % uptime, enhanced compliance and security, and a scalable, cost‑efficient infrastructure, empowering the organization to improve operational agility and support healthcare innovation across the country.

Customer pain points

  • Migration of SAP and non-SAP systems from the Kyndryl data center to the Azure cloud platform
  • Re-establishment of interface connectivity
  • Implementation of a high availability setup for SAP production systems

How T-Systems solved it

  • Assessed the current SAP landscape, including hardware, software, dependencies, and compatibility with Azure for SAP and non-SAP systems
  • Developed a blueprint and successfully migrated both SAP and non-SAP systems
  • Established monitoring for SAP systems using ITC and non-SAP systems with Nagios, and amended firewall policies for seamless interface connectivity
  • Configured high availability (HA) using Pacemaker and Fault Manager
  • Conducted HA and failover tests, integration and load tests, as well as backup and restore tests
  • Provided recommendations for technical performance optimization

Business impact

  • Optimization of resource utilization by integrating RFC devices with a load balancer
  • Seamless maintenance of communication channels within the updated setup
  • Implementation of advanced monitoring tools for generating SLA reports to meet audit requirements
  • Deployment of upgraded versions for non-SAP servers, ensuring alignment with the latest technological standards

Download our success story

About our customer, a healthcare organization in Indonesia

A leading healthcare organization in Indonesia has been a vital part of the country’s healthcare infrastructure since 1985 as a member of a global pharmaceutical group. Operating across 434 cities and serving over 60,000 medical facilities, its comprehensive distribution network and digital services support Indonesia’s diverse healthcare landscape.

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