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Schleswig-Holstein utilizes low-code development

The Pega Infinity platform enables optimized processes, cut lead times and reduced workloads in public administration

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  4. Low-Code Development with Pega Infinity in Schleswig-Holstein

End-to-end digitalization of processes using the Pega Infinity platform

The German federal state of Schleswig-Holstein is enhancing digital public administration using Pegasystems’ low-code platform to streamline processes, automate workflows, and improve integration in Germany’s diverse IT landscape. With rapid deployment via Open Telekom Cloud and staff training, the state automates key municipal tasks, reducing workloads, accelerating applications, and ensuring secure in-house digital management.

Customer pain points

  • Little integration and automation in Germany’s heterogeneous IT and portal landscape
  • Uninterrupted end-to-end digitalization
  • Automation and optimization through central configuration of processes, business rules, and data objects
  • Complexity, implementation speed, and subsequent use
  • Lack of a scalable method to integrate the municipal level (client side) into digitalization (technical side)

How T-Systems solved it

  • Low-code development with Pegasystems for streamlined digitalization
  • Efficient use of existing data and process templates
  • Modular design with explicit connections to public sector needs
  • Fast deployment via T-Systems’ Open Telekom Cloud
  • Training for citizen developers and digitalization teams
  • Automation of key municipal processes, including school burden-sharing for the education authority, funding requests for youth welfare programs, and approval processes for anesthetics shipments

Our close collaboration with T-Systems identified a new, innovative way for us to ensure that even line managers without IT expertise can map complex processes digitally in just a few days.

Jesko-Alexander Zychski, the state of Schleswig-Holstein

Business impact

  • Rapid migration of processes as digital processes
  • Faster lead times for applications
  • Reduced staff workload with new motivation
  • Sovereign mapping of the digital solution in-house

Download our success story

Digital public administration with the Pega Infinity platform

Find out how Kiel, the capital of Schleswig-Holstein is advancing digital public administration by leveraging Pegasystems’ low-code platform.

(PDF, 745.6 KB)

About Schleswig-Holstein

Schleswig-Holstein is the northernmost of the 16 states of Germany, comprising most of the historical Duchy of Holstein and the southern part of the former Duchy of Schleswig. Its capital city is Kiel.

Relevant solutions

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Hyperautomation

Identify and automate complex business and IT processes and rapidly transform your enterprise digitalization goals.
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Open Telekom Cloud

Flexible and reliable: Use infrastructure as a service (IaaS) from our highly secure German data centers.
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On the path to digital administration

Digital solutions and digital processes increase the efficiency and proximity to citizens of public administration.
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Digital sovereignty in public administration

Digitalization is the order of the day, but digital solutions must meet demands for sovereignty.

We look forward to your project!

We would be happy to provide you with the right experts and to answer your questions about planning, implementation, and maintenance for your digitalization plans. Get in touch!

Contact us 00800 33 090300
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