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Postbeamtenkrankenkasse: Modern, flexible learning

Introducing new SaaS eLearning solution Smart-Study from the Open Telekom Cloud

Implement and support a new eLearning solution

Postbeamtenkrankenkasse (PBeaKK), a healthcare provider for postal workers, aimed to modernize its eLearning system to better support flexible work and improve user experience. With T-Systems and Smart-Study, PBeaKK implemented a cloud-based learning management system (LMS) that meets strict security standards, streamlines training, and supports scalable, user-friendly learning for employees across Germany.

Customer pain points

  • Needed to modernize and automate an outdated eLearning process
  • Required a user-friendly system for employees across various work settings
  • Needed an easy-to-use, cloud-based solution compatible with Microsoft Edge browsers, without depending on plug-ins or additional installations

How T-Systems solved it

  • Implemented and supported the Smart-Study eLearning solution from the Open Telekom Cloud as a software-as-a-service (SaaS) offering
  • Delivered training and onboarding to ensure smooth adoption
  • Developed a custom interface for automatic synchronization of user data
  • Provided a customization of the standard version (corporate design, custom content)
  • Provided access to a comprehensive library of training materials and online courses
  • Ensured Edge browser compatibility with no need for additional software or installations

We opted for a reliable system with a strong team. Smart-Study and T-Systems gave us close support during the entire implementation process. Clear communication gave us the current status at all times.

Jens Thümmel, Postbeamtenkrankenkasse

Business impact

  • Enhanced user-friendliness and learning experience
  • Improved scalability with a flexible SaaS pricing model
  • Ensured full compliance with data protection and security standards
  • Increased employer attractiveness through modern training solutions

Download our success story

About Postbeamtenkrankenkasse

Postbeamtenkrankenkasse (PBeaKK) has served as the healthcare fund for postal workers for more than 100 years. It provides basic and supplementary benefits from health and long-term care insurance to its 275,000 members and their more than 70,000 dependents. The business stands for modern working arrangements. Targeted, flexible training opportunities must be a part of them.

Relevant solutions

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