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T-Systems and ServiceNow: full service partners

Use the ServiceNow platform as a comprehensive control center for internal and external service requests

ServiceNow: the partner for digitization and automation from the cloud

ServiceNow is the most innovative company in the world according to Forbes. With its platform for Enterprise Service Management (ESM), it is specialized in digitizing and automating end-to-end processes. Deutsche Telekom has been a valuable partner to ServiceNow since 2014 and is the only German service provider to offer several ServiceNow cloud models on the market – according to the requirements of customers from different industries.

Latest features from the ServiceNow cloud

ServiceNow Elite Partner Logo

When providing the ServiceNow platform from the Deutsche Telekom Cloud, T-Systems gives top priority to data security and compliance. As a managed service provider, T-Systems is also an Elite Partner of ServiceNow in the areas of sales, service, and technology and can offer the EMS solution with the latest features from the ServiceNow cloud. As a further cloud service, Telekom offers its value-added services in service support and service management, combined with the cloud service from the international ServiceNow data center. This enables T-Systems to serve its customers in various industries according to their individual needs as a trusted partner. From consulting and implementation to operation and ServiceNow application & operations management, T-Systems supports its customers end to end with optimal use of the ServiceNow platform.

Now at Work 2020: Digital Event by ServiceNow, October 6th, 2020

Agile for your industry, processes and company culture. Meet us in our digital channel on the topics "Virtual Showroom", "Contract Lifecycle Management" and "Full Service". We look forward to an exciting live discussion.

Start small, but grow very quickly

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Companies often start off with IT service management. The platform can act as a comprehensive control center for internal and external service requests along a company's entire value chain, including customer service management, business management or cross-cutting issues such as security operations, IT operations management, asset management, as well as governance, risk management, and compliance (GRC).

Your benefits from our partnership with ServiceNow

360° turntable – our offer

The one-stop shop for all your ServiceNow requirements – we accompany you in every phase of the lifecycle with suitable ServiceNow solutions.

Developments for the future

As an Elite Partner of ServiceNow, T-Systems offers solutions based on the ServiceNow platform.

Agility and security

T-Systems is the only service provider in Germany that offers ServiceNow to suit your cloud preferences. You decide: ServiceNow from the Deutsche Telekom Cloud or from the ServiceNow International Cloud.

Knowledge in action

More than 200 ServiceNow experts at T-Systems work together with you on the digital transformation of your business processes.

When the mine goes digital

How T-Systems used ServiceNow to build an IT and HR support model for LEAG, Germany's fourth biggest energy provider.

We look forward to your project!

We are happy to provide you with the right experts and to answer your questions about planning, implementation, and maintenance for your digitization plans. Get in touch!

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