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Partner for digitalization and automation from the cloud

With its Enterprise Service Management (ESM) platform, ServiceNow specializes in digitalizing and automating end-to-end processes. Deutsche Telekom has been a ServiceNow partner since 2014 and is the only German service provider to offer several ServiceNow Cloud models on the market – depending on the requirements of customers from different industries.

Digitalization of Healthcare and Public Sector

We combine our strengths: the innovative platform for digitalization and automation from ServiceNow, with the extensive industry experience of Deutsche Telekom and T-Systems in the healthcare and public sector. Together, we support hospitals and insurance companies, as well as federal, state, and local governments with tailored solutions on their digitalization journey. With exactly the solutions they need.

Your benefits from our partnership

  • ServiceNow Elite Partner Logo

    Added value for companies

    • One-stop-shop for your ServiceNow requirements
    • Industry-specific solutions based on various cloud models
    • Clouds available from Telekom and ServiceNow
    • Sustainable service automation
    • As a managed service provider, T-Systems is an elite partner  
  • Man working at computer and talking to clients on headset

    Exceptional Co-operation

    • Over 250 ServiceNow experts   at T-Systems
    • 300+ ServiceNow certifications
    • More than 500 ServiceNow accreditations    
    • T-Systems recognized as Worldwide Emerging Service Provider 2023 by ServiceNow
    • “Best in Class” Provider: IT workflows and Creator workflows
  • Team works with headsets in front of computer with blue virtual overlay

    Transforming processes together

    • Elite partner in the areas of sales, service, and technology
    • EMS solution from the ServiceNow Cloud
    • End-to-end support along the value chain
    • From consulting to implementation and operation   

Our solutions

  • Businesswoman standing in a modern office with tablet and pen in hands, her colleague sitting in the background at laptop

    Enterprise service management from the cloud

    This platform can act as a comprehensive control center for internal and external service requests along a company’s entire value chain.

    Learn more
  • Laden von Elektroautos

    AMBIKA – EV Charging Station Management Solution

    We are digitalizing and automating the process of EV station rollout and station management.

    Learn more
  • Concept of supporting peace on the whole planet by businessmen

    Supply Chain Transparency Suite

    The solution not only helps meet legal duties but also frees up time to improve human rights in your supply chains.

    Learn more

AI-Powered Digital Solutions

  • Explore how this strategic alliance adds a critical layer of protection to AI-powered digital solutions for customers’ businesses.

Success stories

A woman charges her car at a ComfortCharge charging station

Comfort Charge takes off

Groundbreaking platform for managing electrical charging infrastructure.
Syringe and bottle with Covid-19 vaccine standing on dark blue data surface

Coronavirus vaccine acid test

T-Systems is implementing a powerful vaccination management system for DRK Saxony in a very short time frame.
View over Budapest

Reaching the next service level with ServiceNow®

With a new asset management system based on ServiceNow, T-Systems Hungary’s service processes are gaining in transparency and speed.

Insights

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Digital transformation using ServiceNow

Harness ServiceNow to optimize operations, increase agility, and accelerate your digital transformation.
A hand tracing a graph.

Hyperautomation: Ready for the next level?

How the integration of AI functions is giving new impetus to hyperautomation.
Moderne Brücke im Sonnenuntergang

T-Systems named a top 15 Sourcing Standout by ISG

The ISG Index™ provides an independent quarterly review of the latest sourcing industry data and trends.
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Leader in ServiceNow Services in Europe

T-Systems/OS is now a leader in consulting, implementation and managed services for ServiceNow in Europe.
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Leader in ServiceNow services in Europe

ISG named T-Systems a leader in ServiceNow consulting, implementation, and innovation.

We look forward to your project!

We are happy to provide you with the right experts and to answer your questions about planning, implementation, and maintenance for your digitization plans. Get in touch!
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