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Partner for digitalization and automation from the cloud

With its Enterprise Service Management (ESM) platform, ServiceNow specializes in digitalizing and automating end-to-end processes. Deutsche Telekom has been a ServiceNow partner since 2014 and is the only German service provider to offer several ServiceNow Cloud models on the market – depending on the requirements of customers from different industries.

Digitalization of Healthcare and Public Sector

We combine our strengths: the innovative platform for digitalization and automation from ServiceNow, with the extensive industry experience of Deutsche Telekom and T-Systems in the healthcare and public sector. Together, we support hospitals and insurance companies, as well as federal, state, and local governments with tailored solutions on their digitalization journey. With exactly the solutions they need.

Your benefits from our partnership

  • ServiceNow Elite Partner Logo

    Added value for companies

    • One-stop-shop for your ServiceNow requirements
    • Industry-specific solutions based on various cloud models
    • Clouds available from Telekom and ServiceNow
    • Sustainable service automation
    • As a managed service provider, T-Systems is an elite partner  
  • Man working at computer and talking to clients on headset

    Exceptional Co-operation

    • Over 250 ServiceNow experts   at T-Systems
    • 300+ ServiceNow certifications
    • More than 500 ServiceNow accreditations    
    • T-Systems recognized as Worldwide Emerging Service Provider 2023 by ServiceNow
    • “Best in Class” Provider: IT workflows and Creator workflows
  • Team works with headsets in front of computer with blue virtual overlay

    Transforming processes together

    • Elite partner in the areas of sales, service, and technology
    • EMS solution from the ServiceNow Cloud
    • End-to-end support along the value chain
    • From consulting to implementation and operation   

Our solutions

  • Businessman sits at laptop and smiles into camera

    Enterprise service management from the cloud

    This platform can act as a comprehensive control center for internal and external service requests along a company’s entire value chain.

    Learn more
  • Laden von Elektroautos

    AMBIKA – EV Charging Station Management Solution

    We are digitalizing and automating the process of EV station rollout and station management.

    Learn more
  • Concept of supporting peace on the whole planet by businessmen

    Supply Chain Transparency Suite

    The solution not only helps meet legal duties but also frees up time to improve human rights in your supply chains.

    Learn more

We look forward to your project!

We are happy to provide you with the right experts and to answer your questions about planning, implementation, and maintenance for your digitization plans. Get in touch!
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Success stories and insights

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Reaching the next service level with ServiceNow®

With a new asset management system based on ServiceNow, T-Systems Hungary’s service processes are gaining in transparency and speed.
A woman charges her car at a ComfortCharge charging station

Comfort Charge takes off

Groundbreaking platform for managing electrical charging infrastructure.
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Leader in ServiceNow Services in Europe

T-Systems/OS is now a leader in consulting, implementation and managed services for ServiceNow in Europe.

  • Sherif Rezkalla, Vice President Portfolio and Head of Business Networks Deutsche Telekom AG, talks about the use of ServiceNow as the “heart” of the core processes and his experiences with the platform.

  • Combridge S.R.L. uses ServiceNow to plan and offer services in the field of telecommunication worldwide. Endre Magyari, Director of Business Development, talks about the added value of ServiceNow for the company.

Do you visit t-systems.com outside of Germany? Visit the local website for more information and offers for your country.