T-Systems delivers intelligent automation through advanced frameworks, AI-driven platforms, and strategic partnerships. From enterprise automation and AIOps to user-centric design, it ensures seamless integration, operational efficiency, and business transformation, enabling scalable outcomes across industries and functions.
Lead analyst for the report, Mark Purdy, says, “T-Systems is a leader in IEA services, offering an impressive range of industry and functional use cases and demonstrating its specialist expertise on platforms such as Pega, ServiceNow, and others. T-Systems’ unified monitoring platform and AI Operator solution make it a leader in AIOps services. T-Systems offers strong change management capabilities combined with a structured approach to user-centric design.”