In the NelsonHall methodology, leaders are vendors that exhibit both a high capability relative to their peers to deliver immediate benefit and a high capability relative to their peers to meet future client requirements. In the below report John Laherty, Senior Research Analyst at NelsonHall, provides an independent and comprehensive view of the capabilities of T-Systems in digital workplace services.
John Laherty, lead author of report mentioned, “T-Systems invests in collaboration services to support digital workplace services across Microsoft 365 managed services and open-source collaboration capabilities through a modular plug-and-play offering. It has a dedicated Microsoft Center of Excellence to cover all topics required by clients, including experience. It also supports clients with consultancy, license optimization, operation readiness, automation, AI, Microsoft change adoption, and migrations. T-Systems is investing heavily in sustainability, including its SmartSpaces capability, utilizing IoT sensors to track and monitor building usage and occupancy.”