Search
African woman with VR glasses standing at blue and pink background and looking at floating geometric shape

Our growth strategy

T-Systems is a differentiator for Deutsche Telekom in B2B, with a special focus on secured cloud solutions, AI and sovereignty

Boost your business with Europe’s top IT partner

As a leading European IT service provider, we accompany you on your way to a future-proof digital environment. Our mission is to provide cutting-edge digital solutions that drive transformative business outcomes. We are committed to delivering secure, reliable, and high-quality services that support our clients’ growth in an ever-evolving digital landscape.

Pioneer digital transformation with innovation and excellence

T-Systems drives innovation and efficiency as businesses embrace the digital world. As part of Deutsche Telekom, we deliver end-to-end B2B solutions from connectivity, to cloud services, digital transformation, and advisory. Our cloud portfolio leads in sovereignty, security, and reliability, while our digital portfolio is transforming businesses with AI integration across all offerings. Backed by exceptional TRIM results of 98 points, we prioritize security, reliability, and AI-driven advancements. We help organizations tackle complex challenges, enhance operations, and leverage technology for long-term success.

Our differentiators

#1 IT service provider in Germany

Delivering unparalleled digital solutions as a recognized market leader

#2 IT service provider in DACH

Driving innovation and excellence across Germany, Austria, and Switzerland

26 countries

Empowering businesses worldwide with a strong international presence

26,000 employees

Fostering a highly skilled workforce dedicated to customer success

16 data centers

Ensuring high availability, security, and operational efficiency

8 security operation centers

Providing 24/7 threat monitoring and robust cybersecurity solutions

We combine global reach with local flexibility to meet diverse customer needs

world map with T-Systems locations

At T Systems, we leverage our deep expertise and tailored solutions to ensure transformative results across key industries. Maintaining our leading position in the DACH region, we continue to challenge competitors in all the countries where we operate, driving innovation and delivering excellence. Our portfolio is constantly enhanced to reflect the latest technology trends, such as AI, while remaining firmly aligned with the evolving needs of our customers across our focus industries such as automotive, public, and healthcare, and defense where we are witnessing clear positive market developments.

Leading transformation with cutting-edge technology and customer-centric solutions

T-Systems delivers end-to-end excellence by leveraging deep expertise to provide tailored solutions with measurable impact. As a trusted partner for businesses worldwide, we are committed to sovereignty, security, and reliability. Our holistic approach integrates consulting, digital solutions, secure cloud services, and connectivity, ensuring seamless collaboration across all areas. With a global portfolio that combines industry-specific expertise with broad, horizontal solutions, we serve as a full-service provider, meeting your unique business needs with precision.

We confirm our ICT strategy and focus on reliable execution

Infographic
  • Quality of service at the core: TRI*M all time high in 2024 with 98 points
  • Double down on focus verticals by an integrated G2M: +5% balanced accounts in 2024 by x- & up-selling
  • Leverage multi-cloud ecosystem balancing our customer’s sovereignty, scalability and cost needs to stabilize turn-around
  • Strong new business development and pipeline improvement: +11% Order Entry increase in 2024
  • Use capabilities to serve the end-to-end AI stack: >15 leading models provided on sovereign infrastructure
  • Improve efficiency via scaled offshoring & automation: +12% EBITDA AL increase in 2024
  • Contribute to the Cloud, AI & Digitalization strategy of Deutsche Telekom: We are One T. One B2B.

Our core strategy pillars

Quality of service at the core

  • Upholding the highest standards of service excellence
  • Ensuring zero failure and zero outage for the highest customer satisfaction and quality
  • Achieving extraordinary customer satisfaction levels (TRIM results: 98 points)

Focused industry approach

  • Doubling down on key verticals: automotive, public sector, healthcare, and defense
  • Providing industry-specific solutions for measurable success

Multi-cloud ecosystem leadership

  • Strengthening our robust multi-cloud approach to fulfill all customer demands
  • Enhancing sovereignty, security, and operational efficiency

Emphasis on digital growth

  • Expanding our digital portfolio with AI integration
  • Growing SAP services, leveraging the RISE partnership
  • Delivering scalable, intelligent solutions to accelerate transformation

AI-driven solutions for customer success

  • Providing AI-driven, end-to-end solutions covering the entire customer journey
  • Embedding AI into all aspects of our offerings
  • Aligning with customer needs to drive sustained business success

Efficiency through offshoring and automation

  • Enhancing operational efficiency through strategic offshoring
  • Implementing automation to optimize resources

Contributing to Deutsche Telekom’s digital vision

  • Driving the B2B Cloud, AI and digitalization agenda within Deutsche Telekom
  • Driving synergies across the organization

This may also interest you

We look forward to your project!

We would be happy to provide you with the right experts and to answer your questions about planning, implementation, and maintenance for your digitalization plans. Get in touch!

Do you visit t-systems.com outside of Germany? Visit the local website for more information and offers for your country.