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Young woman shopping groceries in a Valore supermarket

Valora: Excellent shopping and customer experience

Optimal balance of cost-efficiency and flexibility with T-Systems private cloud

A scalable private cloud solution, integrated with Azure via ExpressRoute

As a part of its ongoing digital transformation, Valora Retail is exploring new, automated convenience concepts. One of these innovations is the hybrid 24/7 store—staffed during the day and offering autonomous access for customers at night. With T-Systems’ support, the company is building a private cloud platform to power its current applications and enable future innovations.

Customer pain points

  • Conventional infrastructures lacked the flexibility and scalability needed for growth
  • Greater regional flexibility was required to support cross-functional areas across the group
  • A future-proof platform was essential to boost cost efficiency and meet ambitious growth objectives

How T-Systems solved it

  • T-Systems private cloud, built on VMware vCloud, provides a scalable and cost-efficient infrastructure
  • Integration with Microsoft Azure via Azure ExpressRoute enables seamless access to Azure services with enhanced security, performance, and scalability
  • SAP core operations, including HANA DB, are supported by third-generation dynamic computing services
  • Systems are operated within a secure, twin-core data center in Frankfurt, Germany, ensuring high reliability and compliance

In T-Systems, we’ve found a partner who enables us to be innovative as well as optimally cost-effective – on both the local and international levels.

Dirk Mühlhäuser, Head of Retail IT, Valora Schweiz AG

Business impact

  • Enhanced virtualization of infrastructure resources
  • Improved flexibility and regional adaptability
  • High operational stability with guaranteed service levels
  • Optimized cost-effectiveness with adaptive pricing models
  • Uninterrupted services and high customer confidence, thanks to zero outage framework
  • Robust foundation for future digital solutions to improve customer engagement and experience

Download our success story

About Valora Group

Valora Group, with its well-known brands such as BackWerk, avec, Ditsch, Press & Books, k kiosk, and UStore, is a Switzerland-based company. It operates around 2,800 points of sale in high-traffic locations across six European countries, continually expanding its role as a leading convenience and food service provider.

Relevant solutions

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