Search
high-rise buildings with photovoltaic panels and wind turbines

AI reduces research time by 50%

GenAI-based “client radar” builds real-time customer overviews for ENERGIEALLIANZ Austria
 

Accelerating sales intelligence with AI

ENERGIEALLIANZ Austria partnered with T-Systems to deploy an AI-powered “client radar” that streamlines sales research and delivers real-time, high-quality insights. Built on Azure and OpenAI, the solution empowers account managers with faster preparation, smarter decisions, and a new foundation for future AI innovation.

Customer pain points

  • Leveraging AI potential for business
  • Acquiring the necessary expertise
  • Identifying use cases that deliver value
  • Implementing and testing a “client radar” as an initial solution: a knowledge-management assistant

How T-Systems solved it

  • Integrated relevant sources and defined prioritization criteria
  • Provided a dashboard
  • Used OpenAI (Azure) as the basis
  • Operated within EAA’s own Azure tenant

Account managers have been able to halve their sales research time and are well prepared for any customer situation with the up-to-date, clearly presented, and high-quality information now available to them.

Tobias Unfried, Head of Information Systems, ENERGIEALLIANZ Austria

Business impact

  • IT as a business enabler
  • Easy and intuitive use of AI
  • Proof of added business value
  • Research time spent by account managers reduced by 50%

Download our success story

About ENERGIEALLIANZ Austria (EAA)

ENERGIEALLIANZ Austria (EAA) is a leading energy sales and trading company in Austria. Established in 2001, it supports more than 100,000 customer facilities in the key account, industrial, and business customer segments throughout Austria. With its 140 employees, it generates an annual revenue of around 1.9 billion euros. The EAA Group is the joint energy sales and trading company of BURGENLAND ENERGIE, EVN, and WIEN ENERGIE.

Relevant solutions

We look forward to hearing from you

We support our customers on their way to an innovative and secure digital future. What can we do for you?

Do you visit t-systems.com outside of Germany? Visit the local website for more information and offers for your country.