Madrid, Spain’s capital and largest city, relies on Informática del Ayuntamiento de Madrid to drive its digital governance. As the city’s public IT department, it manages and modernizes key systems such as the electronic population register, ensuring efficient services for residents and supporting Madrid’s ongoing digital transformation.
The collaboration with T-Systems will support us in the new multi-channel approach to citizen information management aimed at data management where automated and AI processes can be applied to generate value for both citizens and municipal services.
Sergio Caballero, Head of sector applications, Informática del Ayuntamiento de Madrid
As the capital and largest city of Spain, Madrid is also the most populous city in the country, with approximately 3.4 million inhabitants. Informática del Ayuntamiento de Madrid is the public IT department, responsible for the development, management, and operation of the city’s information and communication technologies.