With a footprint in more than 20 countries, 37,500 employees, and external revenue of 6.9 billion euros (2018), T-Systems is one of the world's leading vendor independent providers of digital services headquartered in Europe.
T-Systems is partnering its customers as they address the digital transformation. The company offers integrated solutions for business customers. The Deutsche Telekom subsidiary offers one-stop shopping: from the secure operation of legacy systems and classical ICT services, the transition to cloud-based services (including international networks, tailored infrastructure, platforms and software) as well as new business models and innovation projects in the Internet of Things. T-Systems can provide all this thanks to its global reach in fixed-network and mobile communications, its highly secure data centers, a comprehensive cloud ecosystem built around standardized platforms and global partnerships, and the ability to offer top levels of security.
The Internet of Things (IoT) is making its presence felt in the business world – the real-time world has reached the engine room. Sensors can measure the current state of different factors with virtually no delay time and immediately pass on data such as location, temperature, vibrations or any deviations from predefined normal ranges. This is the basis for new business models and depends crucially on fast networks for the transmission of data and a high-performance cloud to transport the data to where it is stored and analyzed. In addition, the transmission channels and data pools must be secured against unauthorized access. Deutsche Telekom and T-Systems have spent billions on connectivity, cloud, IoT and security to ready themselves for the connected world.
A cloud made in Germany
Cloud solutions transport the data from myriad sources and sensors safely to T-Systems' data centers, where our corporate customers can use the accumulated information for analysis. That provides a firm foundation for both new and existing business models. Customers want to use the secure German cloud. be it as a reaction to current political events, scandals over eavesdropping or Internet crime. That is why Deutsche Telekom has developed a cloud ecosystem over the years that conforms to Germany's strict data privacy laws. This cloud ecosystem already comprises as many as 150 partner solutions. The business has long achieved its cloud revenues through its private cloud sales alone (that is through specialized solutions provided especially for a single customer). Now, however, proprietary public-cloud applications such as the Open Telekom Cloud are making headway.
Many T-Systems' cloud products are available from the House of Clouds, the byname for the company's high-performance data center in Biere, near the German city of Magdeburg. In the House of Clouds, major cloud providers can be found side by side. Customers benefit from being able to process and analyze data swiftly – under one roof as it were. The data center in Biere provides customers with a "high-density cloud" service. It is considered to be the Fort Knox among data centers and has grown to become a European data hub. 2018, T-Systems launched operations for the next expansion stage of the high-performance data center in Biere on schedule after 18 months of construction. With this step, Biere now provides 150 petabytes for processing and storing cloud data.
New networks, new partners
Deutsche Telekom is constantly refining its net infrastructure as the motor of digitization and invests billions of euros for this purpose every year. The Internet Protocol (IP) is increasingly becoming the technical basis. Next-generation networks (NGN) and all-IP networks make it possible for companies to offer their services and applications over the Internet using new business models. A series of innovations for fixed network and mobile communications form the basis of this integrated network strategy:
- The creation of a NarrowBand IoT network in eight European countries. This network provides excellent building penetration and provides coverage in locations usually inaccessible to radio waves, such as basements and underground parking lots.
- The next 5G generation of mobile communications will be rolled out piecewise with the availability of usable frequencies. For large companies in particular, coverage on campus, including production sites, is becoming increasingly important in addition to nationwide coverage. This can already be guaranteed today for 4G and in the future also for 5G with the necessary quality parameters. Sensors in production control, the control of autonomous vehicles or drones, video surveillance requires comprehensive coverage, low latency and maximum safety. With 5G Campus Networks, T-Systems can already guarantee its customers a complete solution comprising mobile and fixed network connectivity, security, edge or cloud computing, digitization applications (industry 4.0).
- T-Systems focuses on the development of managed SD-WAN solutions - based on technologies from market-leading SD-WAN partners. The T-Systems IP-VPN platform IntraSelect will be extended by SD-WAN functionalities. This creates an end-to-end solution for large companies with complex network requirements. Standardized solutions are also offered as managed SD-WAN overlay services.
- T-Systems is also going global when it comes to mobile networks. Via Freemove (in Europe), Bridge Alliance (in Asia) and T-Mobile US, the company can provide its customers with reliable mobile coverage in 100 countries across the globe – giving it the best 4G network worldwide.
The Internet of Things: connecting everything
Market researchers surpass each other with estimates of how many "things" will be connected to the Internet by 2020. As a matter of fact, millions of new things are already being connected every day. Most of them are products that had nothing to do with the Internet until now, from baby monitors, parking spaces and electricity meters to whole production systems. All these things not only send data via the cloud to the storage pools for later analysis, they also communicate among themselves. No wonder, then, that companies from SMEs to multinationals want to mine the "gold of digitization" and advance their digital business models together with partners. To this end, T-Systems offers its customers easy and fast access to public and private clouds, to the best network – be it mobile or fixed-line networks – and to tailored platforms in highly secure data centers that comply with Germany's strict data privacy laws. Additionally, the services include also systems integration across all technologies. Thus, new applications for industry
and the public sector are generated with the help of one key contact.
Smart parking is one example of how the interplay of the cloud and networks are making IoT capable of real-time operation. The system has been introduced in 2018 in Hamburg, Germany to simplify the search for parking spaces in the city. Car drivers are now able to to find, reserve and pay for vacant parking spaces, through a T-Systems app. To achieve this, the city council and its service providers have digitized a total of 11,000 public parking spaces. On-street sensors send information to drivers' smartphones on where vacant parking spaces can be found. What makes digitization projects live and breathe is scalability. This is why Deutsche Telekom is developing its smart parking offer across the entire country. Numerous city councils across Germany have expressed interest in the new parking solution and many cities intend to introduce it.
Security and quality in the Internet of Things
Cloud computing, mobile solutions and big data all pose entirely new challenges for IT security. What is more, cyberattacks on corporate networks and IT systems are getting ever more sophisticated and have become a huge threat to the economy. Data privacy and data security are thus crucial criteria for success in all technical developments. That is why Deutsche Telekom established the “Telekom Security” business unit under the umbrella of T-Systems. Telekom Security concentrates all the company’s security activities and channels the experience of its some 1,400 security experts. The Group is doing everything it can to protect its own ICT systems and networks from Internet-based attacks. Furthermore, it offers customers – from citizen to corporation – new security solutions. To this end, Deutsche Telekom continuously adapt its Magenta Security portfolio to changing requirements. Furthermore, Telekom Security operates its own integrated Cyber Defense and Security Operation Center (SOC) in Bonn. The new defense center is one of the largest and most modern in Europe.
In addition, T-Systems launched the zero-outage quality program to ensure the uninterrupted availability of its systems and infrastructure. It also established an ecosystem of partners who are all committed to the zero-outage principle and comply with shared quality management standards.