Nurse chatting on laptop

medbo is exploring AI to ease staff workloads

Easy and quick way to dive into the world of AI: Developed in just a few days, with a POC completed over nine weeks

Enterprise search with AI for a healthcare facility

With nearly 4,000 employees, medbo uses digital workflows and operates IBP, the largest healthcare education institution in eastern Bavaria along with its nursing schools. While digital learning thrives, demographic shifts and a severe skills shortage challenge hospitals managing aging patients. medbo is exploring artificial intelligence (AI) to ease staff workloads by assisting in decision-making and administrative tasks.

Customer pain points

  • Reduce the workload of hospital staff immediately
  • Unlock the full potential of AI
  • Secure a fast and cost-effective proof of concept (POC) without delay

How T-Systems solved it

  • A customer-specific knowledge base enhanced through retrieval-augmented generation
  • A vector database created and populated with the customer’s data and information sources
  • Solution hosted in the Open Telekom Cloud
  • Developed in just a few days, with a POC completed over nine weeks

Business impact

  • Improved user experience and time efficiency in text formulation
  • Comprehensive support from T-Systems as a trusted AI partner
  • In-house expertise will lay the groundwork for future AI strategies  
  • The Sovereign Open Telekom Cloud platform also offers possibilities for integrating external sources and handling sensitive data
     

T-Systems created an easy way for us to dive into the world of artificial intelligence and guided us through the proof of concept as a trusted expert.

Veronika Steinkohl, Deputy Director of HR and Management Spokesperson, medbo

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About medbo

medbo, based in Bavaria’s Upper Palatinate, specializes in psychiatry, psychotherapy, neurology, neuroradiology, and forensic psychiatry. Operating as a publicly funded municipal company, it offers outpatient, inpatient, and day-care treatment across eight locations, including Regensburg, its headquarters.

Relevant solutions

We look forward to your project!

We would be happy to provide you with the right experts in Europe and to answer your questions about planning, implementation, and maintenance for your digitalization plans. Get in touch!

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