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“Best in Class” provider for SAP hosting in Germany

PAC RADAR for SAP services in Germany 2019

In the lead of SAP Hosting in Germany

In its current report, PAC comprehensively evaluates leading IT providers within the SAP hosting service segment in Germany and presents the positioning of the providers in the market visually. For this purpose, the experts evaluate and compare previously defined criteria, such as revenue size and development, market share and, in particular, performance and specific expertise in the SAP market.

Outstanding SAP know-how and cloud expertise

Logo Best in Class status SAP Hosting in Germany 2019

In the “Relative Market Strength” and “Expertise” clusters, PAC awarded T-Systems the title of “Best in Class” provider based on its ratings, which were clearly above-average. This top ranking highlights T-Systems’ outstanding SAP know-how and also takes into account global and local “lighthouse” deals in the area of SAP hosting as well as its long-standing customer relationships and outstanding cloud expertise.

T-Systems is a “Best in Class” provider and stands out thanks to above-average ratings in 21 criteria. We were particularly impressed by the level of automation, the SAP-related public cloud expertise and their experience with private cloud-based SAP hosting.

PAC 2019

Criteria where the rating was clearly above average:

Chart PAC Radar SAP Hosting in Germany 2019
  • SAP hosting: Focus on large accounts
  • SAP hosting: Market share of the provider in Germany
  • Regional SAP hosting experience in the sectors (coverage of various industries)
  • Experience with private cloud-based SAP hosting
  • Maturity and variability of the SAP hosting price models
  • Data center resources – Germany
  • Strength of the references; global/local lighthouse deals related to SAP hosting
  • Employee resources for SAP hosting – Germany
  • Degree of automation in SAP hosting
  • Longevity of customer relationships in SAP hosting
  • SAP-related public cloud competence – SAP Cloud
  • Recognition by the competition: “traditional” SAP hosting (hosted private cloud; not cloud) – Germany
  • Possibility of demand-based billing in hosting
  • Scope of the SAP hosting business (number of customers, users, systems, etc.) – worldwide
  • Employee resources for public cloud-based SAP hosting – Germany/Switzerland
  • Further development of the SAP-related portfolio – SAP hosting
  • Scope of SAP hosting business (no. of customers, users, systems, etc.) – Germany
  • Regional resource strength for SAP Hybris (now SAP Marketing Cloud & SAP Commerce Cloud)
  • Data center resources – global
  • Private cloud-based SAP hosting platform
  • Degree of automation in SAP hosting – vision and plan 2020

Analyst paper PAC Radar

SAP Hosting in Germany 2019

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